Business Operations, AI

About TruckSmarter

Logistics is one of the single largest industries in the world. Globally, logistics is an $8-$12 trillion dollar industry and in the US alone, ~$2 trillion, representing ~10% of GDP. A single percent of improvement drives profound change to every corner of the world—from the cost of our goods, to the livelihoods of local communities, to even the impact on our environment. To reshape the industry, at TruckSmarter, our focus is first on truck drivers. Trucks move 71% of freight in America (~$1T annually) & the trucking industry represents nearly 6% of the full-time jobs in the country. If you look around you, every item has sat on a truck at one point on its journey to you. However, despite the industry being one of the greatest levers of innovation throughout history, it is still deeply fragmented & structurally misaligned. Our mission is to fix that—and we need your help.

The Role

We are making our first external Business Operations hire. In this role, you must be execution-oriented and data-driven. You will own initiatives that directly help shape TruckSmarter’s strategic directions, operationalize and optimize key product surface areas, and empower the wider company to make data-informed decisions.

This role requires deep problem-solving, comfort navigating ambiguity, and extensive experience extracting, analyzing and presenting complex datasets to assist decision-making.

Working model: TruckSmarter offers an in-office collaborative culture. This role is based out of our downtown San Francisco office, and requires in-office presence three days per week (typically Mondays, Wednesdays, and Fridays).

What Excites You

• Solving real-world business problems - Leverage your analytical and technical skills, and take a hands-on approach to solve the most burning problems of TruckSmarter and our customers. No two days are the same.

• Deep engagement in product development cycles - Partner with product and operation teams to put together prototype and test both external- and internal-facing product ideas, and work closely with engineers to get them productized.

• Continuous learning and improvement - Flexibility to learn and explore the latest technologies and put them into practice to supercharge your productivity.

• Turning complexity into clarity - Digest multi-faceted business context and work closely with the leadership group to ensure critical business questions are answered. Present analytical insights in an easily digestible way to help inform key decisions.

How You Will Spend Your Time

• 40%: Tactical initiatives

• 30%: Internal- and external-facing data analysis and deepdives

• 20%: Cross functional collaboration throughout product development cycles

• 10%: Data pipelines management

What Excites Us

• 3+ years of experience in business operations, analytics, or product roles, ideally in tech, consulting or finance industries.

• Proficiency in SQL and experience working with large, complex dataset; basic to medium level programming knowledge is a plus.

• Strong business acumen; exposure to multiple industries from prior professional experience is preferred.

• Bias for action. You’re comfortable rolling up your sleeves, getting in the weeds, and driving progress directly.

• Effective communication skills, with the ability to influence stakeholders through clear, compelling storytelling.

• A demonstrated curiosity about how things work, and a continuous drive to make systems and processes better over time.

We Offer

• Health, Dental & Vision Plans

• Competitive Pay

• 401k

• Unlimited PTO

• Lunch + dinner daily

• Commuter benefits

We would love to have you be a part of something special, and are excited to review your application.