Senior Product Designer

Senior Product Designer

Remote – US, based in EST

TROOP is a group meeting planning and travel management platform that helps companies bring teams together for in-person meetings. The experience starts with TROOP’s award-winning Intelligent Destination Recommendations, which use advanced algorithms to help meeting planners pinpoint the perfect meeting destination, considering travel time, climate impact, budget, lodging availability, and safety factors for all attendees. Using TROOP, companies have saved millions in travel costs, employee time, and carbon emissions, making it possible for people to meet and build stronger relationships with their colleagues, clients, and partners, even in times of tightening budgets and travel restrictions.

Why TROOP?

TROOP believes in the power of shared experiences and the unifying impact of in-person meetings. We are on a mission to bring people together by transforming the meeting planning process. At TROOP, we have ambitious goals to be the leading provider of end-to-end meeting planning tools. We started by inventing a completely new way for people to decide where to meet, but for us, the destination is just the beginning. We’re developing more innovative solutions that make it easier than ever to organize and host successful group meeting experiences.

TROOP's Culture?

TROOP is an international, remote-first company. Our colleagues are spread across the globe, with entities in Spain, South Africa, and the United States. Our culture is rooted in an African philosophy called "Ubuntu," which means "I am because we are." It refers to an environment of interdependence through trust. We call ourselves TROOPers, and we are people who seek adventure, challenge the status quo, enjoy innovating, and want to be part of something special. We are doers who roll up our sleeves and get into the details; we own the problem and only stop once it is solved.

We’re hiring a Senior Product Designer to own the end-to-end design process, creating intuitive, scalable experiences that simplify complex workflows for our users. You’ll collaborate cross-functionally with distributed teams to shape TROOP’s design system, drive product innovation, and deliver user-centered solutions.

What you’ll be doing:

• Own the end-to-end design process for new features and product improvements – from discovery and research to prototyping, testing, and delivery.

• Turn complex workflows and data into simple, intuitive, and elegant user experiences.
• Partner closely with Product Managers, Engineers, and other stakeholders to align design decisions with business and user needs.
• Contribute to and evolve TROOP’s design system, ensuring consistency and scalability across the platform.
• Conduct user research, usability testing, and feedback sessions to inform design decisions.
• Collaborate effectively with distributed teams across different locations and time zones to ensure seamless product design and delivery.
• Share knowledge, best practices, and feedback with peers to strengthen TROOP’s design culture.

• Minimum 5 years of experience designing digital products, within B2B SaaS startups/scale-ups.
• Strong portfolio showcasing user-centered design, visual storytelling, and interaction design skills.
• Proficiency with modern design tools (e.g., Figma).
• Experience with design systems, prototyping, and usability testing.
• Ability to balance user needs with business goals in fast-paced environments.
• Proven ability to work effectively with distributed teams across multiple locations and time zones.
• Excellent communication skills and the ability to present and explain design decisions clearly.

Nice to have (advantages):

• Experience applying design to drive Product-Led Growth (PLG) strategies.
• Background in designing intuitive, scalable mobile products.
• Background in Business Travel, Events, or Meetings industry.

💻 Remote-first within our hubs: TROOP operates remotely with frequent in-person engagements, focusing on scaling within our legal entities in Spain, South Africa, and the US.

🚀Join the Pioneering Team: As part of the initial team at TROOP, you'll be at the forefront of an extraordinary adventure. Picture yourself shaping the future of a fast-growing technology company where your ideas and contributions truly make a difference.

🎨 Discover an Incredible, Supportive Team and Diverse Culture: Prepare to be amazed by the exceptional individuals who form TROOP's team. Collaborate with brilliant, multicultural minds, where diverse backgrounds unite for unparalleled collaboration.

📈 Supported by Top Investors: TROOP's remarkable journey is backed by prestigious investors, such as the Madrona Group. Join forces with a company that has garnered the trust and support of the best in the industry. Read more about TROOP's Executive Chairman Steve Singh (Co-founder of Concur).

⏰ Paid Time Off: We provide 23 days per year, allowing you ample opportunity to relax, recharge, and have some well-deserved fun.

🪂 Healthcare, Dental, Vision and Life Insurance administered via DEEL.

💚 Mental Health Budget: Yearly budget assistance for mental health support for all our employees.

☀️Unforgettable Adventures: At TROOP, we cherish the bonds we create and the time we spend together. Each year, we embark on an incredible offsite to a surprise location, courtesy of TROOP. You'll have the opportunity to explore new cultures, create lasting memories, and bond with your colleagues in a unique and exciting way