Content Operations Associate (Third-Party Contractor)

Responsibilities

About the team Distribution Partnerships are a critical means by which we support various company objectives, including user growth & retention, marketing & brand, data & infrastructure, content, and product/tech. Our primary focus is on mobile, product/developer, and connected screens, with ongoing opportunities to engage in other spaces and verticals.

About The Role The Content Operations Associate will work within our Digital Asset Management (DAM) Team, under Distribution Partnerships: Operations, to execute the vision for how TikTok user-generated content (UGC) is showcased in global marketing campaigns. They will be responsible for sourcing and reviewing content that represents the diverse, creative TikTok community and for building processes to support the overall DAM team. This role will directly support our Global Business Marketing team and contribute to priority B2B campaigns, out-of-home (OOH) events, and more. The Associate will collaborate with Content, Risk Control, and Brand teams, as well as data and product stakeholders to support tools that meet long-term cross-functional needs. This role requires someone who is organized, detail-oriented, and knowledgeable about the TikTok content ecosystem. They must be capable of managing competing priorities, building strong cross-functional relationships, and succeeding in a complex, fast-paced environment.

Responsibilities - Manage multiple priority projects simultaneously and ensure deliverables are available in a timely manner - Collaborate with business marketing teams to curate and deliver content according to their standards - Manage relationships and requests with our creative agency, across global time zones - Review and provide feedback on TikTok content according to various guidelines - Report on key business KPIs for internal tracking and resource management - Categorize and manage assets in our Digital Asset Management system, as well as relevant metadata - Additional project support/process development - Support ongoing content audits - Track and maintain UGC according to compliance standards - Work with our global product and data stakeholders to improve tools and maximize efficiency

Qualifications

Minimum Qualifications- - Experience in product/project/operations management or a related field - Strong understanding of the TikTok content ecosystem - Proven track record of solving complex problems, operating independently, demonstrating creativity, and managing multiple projects simultaneously with strong attention to detail - Basic video editing or creative experience preferred

Preferred Qualifications- - Team player, with the ability to engage on all levels of the organization - Experience working on projects involving cross-functional team collaboration - Excellent written, verbal, organizational, and interpersonal skills - Passionate about entertainment and digital content; awareness of the media landscape and major trends in the industry