Manager Process and Systems Engineering

Job Description

The Process and Systems Manager is responsible for supporting and leading Lean transformation initiatives throughout University of Chicago Medical Center. Under direction of Assistant Director of Supply Chain Operations & Transformation, this position is responsible for the overall planning, management, completion, implementation of supply chain system related projects on a wide variety of business units and programs. This position implements and supports actions that are developed to reduce variation, eliminate waste, and improve the experience of patients, physicians and caregivers. The Process and Systems Manager manages departmental metrics and serves as primary liaison for Supply Chain Operations system initiatives. Work with customers to develop project scope of work documents and project plans. Uses project management skills to manage project roles, identify resource requirements, meet training needs, define project deliverables, provides customer satisfaction and reporting structures and insure quality of projects. This position will use lean management techniques, and data driven decisions to assist in the redesign of the supply chain processes including implementation of JIT, Kanban, and RFID technology. This position will also have responsibility for assisting in the redesign and implementation of a campus wide logistical program to reduce cycle times and improve material flow and inventory accuracy while optimizing on-hand inventory.

The Process and Systems Manager will develop optimal, best in class supply chain practices and standardize them throughout the health system. The Manager will use Lean and Six Sigma tools, Data Analytics and knowledge of Inventory Management Systems in the creation of these processes.

Essential Functions and Responsibilities

• Maintains and improves system for gathering and analyzing realistic, accurate and reliable data and use it to monitor performance using Statistical Process Control. Utilize Lean tools including process mapping, Kaizen, Failure Mode and Effects Analysis (FMEA), etc. to improve productivity and service levels. Develop analytics to identify areas for improvement and change. Creates and maintains dashboards in Tableau to visualize performance indicators for multiple teams that drive efficiency improvements throughout Supply Chain.

• Assigns, schedules, trains, reviews, and monitors project work to ensure that progress is within expected guidelines and is completed on time and within budget. Mentors and provides expertise to other project team members. Provides leadership, coaching and training in lean thinking and problem solving. Supports and drives compliance to organizational lean standards.

• Evaluates and recommends new technologies and systems to improve productivity and service levels. Develops business case presentations and action plans to drive optimization; including targeting recommendations, test design and cost/benefit analysis. Serves as technical engineering point of contact (Subject Matter Expert) for operations. Support Inventory optimization activities to reduce total cost of ownership using inventory modeling.

• In collaboration with senior management and clinical leadership, assists in establishing standards and strategic initiatives to support organizational patient care goals. With leadership, participates in establishing standards for quality, safety, regulatory, and service. Creates and manages processes which contribute to continual performance improvement.

• Leads the efforts in designing campus wide logistical program, logistical planning and implementation of processes to improve and enhance material flow.

• Reviews, monitors and documents employee performance and regularly provides feedback related to achievement of established organizational and departmental goals. Meets regularly with other departments and direct reports to facilitate communication, goal setting and decision making.

• Assists with development and implementation of policies and management/operational structures to ensure continuous quality care, patient access, customer service excellence.

• Other Duties as assigned.

Qualifications

• Industrial Engineering or other relevant engineering degree required, Master’s Degree preferred.

• Requires (4) years of previous job-related experience in supply chain and lean manufacturing/Process Improvement background. Prefer a minimum of (5) years of experience and lean manufacturing/Process Improvement background.

• Tableau or equivalent - Proficient in ETL, design, develop and deploy dashboards.

• Demonstrate ability to query, transform, analyze, and interpret large data sets and deliver actionable analysis to Operational Teams.

• 2 years’ experience administrating/managing Helios Inventory Management System and At-Par Delivery Tracking System or equivalent.

• Formal Lean/CI/Green Belt Certification required/Black Belt Certification preferred.

• Project Management experience with leading Cross Functional Teams.

• Requires high level of adaptability and interpersonal skills.

Position Details

• Job Type: Full Time
• Shift: Days (8am – 5:00pm)
• Office Location: Hyde Park
• Department: Supply Chain Transformation Department
• CBA Code: Non-Union

Why Join Us

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits.  The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.