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Market Research Account Manager, Retail Business Group

Company Description

Come join us at NPD – we’re among the world’s leading market research firms and find ourselves at a very exciting time in our history. We provide market intelligence and strategic guidance to the world’s largest retailers and the manufacturers who fill their shelves. A key to our growth strategy is a focus on providing advanced modeling and solutions to incease the impact we can have for our clients. NPD offers a career filled with innovation and opportunity that is unique in the market research community and ideal for the creative and amibitious business research experts who join our family.

Job Description

APPLY VIA: https://app.jobvite.com/j?cj=oACN1fwK&s=AKSR 

Our Retail Business Group team is currently seeking an Account Manager who is responsible for managing and growing the relationship between NPD and multiple specialty retailers in key industries (consumer electronics, apparel, home, footwear, and beauty). In this role, you will you aid in building actionable, value-added insights, manage and grow the retailers’ relationship, and drive revenue within the assigned accounts.

This position is located in Port Washington, NY.

Responsibilities:

• Build strategic relationships with retailer contacts to develop strategic business insights regarding the retailers' most important business issues/needs, both short and long-term.

• Ensure overall satisfaction by proactively relating the cross category data and industry trends to business opportunities. 

• As NPD’s point person to our retailer team, you’ll be providing insights, data analysis and appropriate solutions, using various NPD data resources and capabilities, to directly support the decision making process within cross functional retailer teams such as Consumer Insights, Strategy and Merchandise.

• Develop a strong comprehension of how manufacturer/retailer relationships can be applied to assist our retailers in growth profitability while also advancing NPD's reputation, positioning and growth.

• Enhance manufacturer and retailer collaboration through the use of NPD Account Level Reports (ALRs) in line reviews and joint business planning.

• Strengthen partnership via value-add within the practice area.

• Expand the client base to include a broader mix of end users.

• Partner with cross-functional departments and teams to ensure success for the business.

Qualifications

Qualifications:

• 6+ years of experience within data analysis, client services, account management or sales. Category Management or Key Account management within a manufacturer or retailer a plus. 

• Corporate retail experience with exposure to point-of-sale data analyses and store level applications with a deep understanding of how data can be used to identify business building opportunities for clients.

• Ability to synthesize both quantitative and qualitative data and develop meaningful insights using several data resources.

• Ability to generate/support creative ideas and effectively sell those ideas.

• Strong presentation skills with a high comfort level presenting to large groups and senior audiences.

• Demonstrated success in contract negotiations.

• Proven history of meeting and exceeding revenue goals. 

• Expert Office Suite skills, particularly Excel and PowerPoint.

• Travel typically 20-30%

Additional Information

*NPD is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER.

Company Description

The world around us is changing. Retail is in a state of major transition, and consumers have more options than ever. As a leading provider of global information and advisory services, NPD is at the forefront of helping our clients, the world’s biggest brands and retailers understand and profit from these changes.

Since 1966, we have been helping businesses track industry trends and understand their customers in order to get the right products in the right places for the right people at the right prices. We serve more than a dozen industries including consumer electronics, entertainment, fashion, food / foodservice, toys, video games, and more.

We want to lead manufacturers and retailers on collaborating via the effective use of our information in line reviews and joint business planning.


To apply to this position click the following link:

https://app.jobvite.com/j?cj=oACN1fwK&s=AKSR

Average salary estimate

$90000 / YEARLY (est.)
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$70000K
$110000K

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What We Do: NPD provides best-in class market measurement and industry expertise for the General Merchandise and Food industries across all channels including brick-and-mortar, e-commerce, and mobile platforms. NPD’s unique combination of datase...

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Full-time, onsite
DATE POSTED
July 24, 2025
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