Change Manager

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

About TaskUs:
TaskUs is a global provider of next-generation digital and customer experience services, supporting clients in industries like social media, e-commerce, gaming, FinTech, and HealthTech. With a People First culture, TaskUs promotes inclusiveness, professional growth, and internal mobility across 45,000+ employees in 12 countries.

Role Summary:
The Change Delivery Manager leads and manages change initiatives across multiple lines of business, sites, and regions. This role partners with clients, teams, and leaders to ensure smooth, compliant, and efficient execution of process and operational changes.

Key Responsibilities:

• Client Management: Build strong client relationships, present change plans and progress updates, and provide feedback to improve processes.

• People Management: Lead and mentor teams, promote collaboration across regions, and support professional development.

• Process & Compliance: Drive process alignment and standardization, ensuring compliance with policies, regulations, and best practices.

• Project Management: Oversee end-to-end change deployment, maintain accurate reporting, and proactively address challenges.

Qualifications:

• Bachelor’s degree or equivalent experience

• 2+ years in operations, project, or account management

• Strong leadership, client communication, and problem-solving skills

• Proven ability to manage multiple projects and drive cross-regional alignment

• Experience with change management tools and methodologies preferred

• Flexibility to travel as needed

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. 

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.