Staff Program Manager

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary:  

We are seeking a seasoned Program Manager to lead Illumina’s complex marketing and eCommerce initiatives across our digital marketing platforms. This strategic role is responsible for orchestrating enterprise-level programs including the evolution of our corporate and support websites, customer portal and selection tools including the intake and execution of new product introductions (NPIs) and global campaigns. You'll work at the intersection of marketing, digital, GIS, product, and commercial teams to ensure aligned delivery and measurable impact. 

This role will manage a team of project managers, providing agile leadership, strategic prioritization, and operational oversight to ensure high-quality execution across multiple workstreams. 

Key Responsibilities: 

 

Program Leadership & Delivery 

• Drive end-to-end program delivery for enterprise marketing solutions such as website enhancements, personalization, and portal capabilities. 
• Partner cross-functionally with Product Management, Content Strategy, UX/UI, Development and Commercial teams to align digital roadmaps and timelines. 
• Develop a framework around an iterative state for individual contributors that is performance-driven and leverages analytics, user research, user testing and A/B testing data. 

Team Management 

• Grow in role to Lead, mentor, and develop a team of project managers operating in an agile framework. 
• Oversee agile ceremonies in coordination with Digital Product Owners (e.g., sprint planning, backlog grooming) to support velocity and continuous improvement. 
• Ensure consistent project documentation, reporting, and stakeholder communication across all initiatives. 

Strategic Intake & Prioritization 

• Manage a structured intake process to assess, scope, and prioritize requests from business stakeholders. 
• Facilitate quarterly planning and roadmap alignment sessions with marketing and business leads. 

Governance & Optimization 

• Establish best practices and scalable frameworks for project execution, resource allocation, and risk mitigation. 
• Track KPIs and operational performance metrics to drive accountability and continuous optimization. 
   

Qualifications & Skills: 

• 8+ years of program/project management experience, with at least 3 years in a digital marketing or web experience-focused role. 
• Experience in life sciences, healthcare, or regulated industries preferred. 
• Proven ability to manage large-scale digital programs, including websites, portals, and campaign ecosystems. 
• Demonstrated leadership of cross-functional teams and direct reports in an agile environment. 
• Exceptional organizational, communication, and stakeholder management skills. 
• Experience with enterprise CMS platforms, marketing automation tools, and analytics platforms is a plus (e.g., Adobe Experience Manager, Salesforce, Google Analytics). 
• Bachelor’s degree in Marketing, Business, Communications, or related field; PMP, Scrum Master, or Agile certifications. 

 

Preferred Qualifications: 

• Experience in the life sciences, industrial, or manufacturing industries. 
• Familiarity with B2B marketing, web development, and digital business operations. 
• Hands-on experience with A/B testing, UX optimization tools, and project management software. 

 

Listed responsibilities are an essential, but not an exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs. 

 

Position Requirements:  

• 8+ years’ experience in PMO, or global digital roadmap/program ownership with demonstrated improvements in process, efficiency, timelines, communication; experience in diagnostics, life sciences, or medical devices is preferred. 
• Experienced working within the agile-development methodology. 
• Excellent understanding of Infrastructure and microservices based architecture and web applications 
• Proven ability to develop business relationships and communicate successfully with people at all levels of management; exhibit excellent interpersonal and diplomacy skills. 
• Financial acumen and business savvy with understanding of business model levers and ability to strategically execute on growth plans. 
• Effective communication and interpersonal skills to influence people, process and technology in a manner that enriches Illumina’s company culture and overall team performance. 
• Must be organized and able to multi-task and re-prioritize as direction and goals shift, ability to drive team collaboration as well as work independently, driven by deadlines and high expectations both creatively and consistently. 
• Must be a consummate team player, putting others before self, and actively engage stakeholders at all levels 
• Must be focused on delivering value for stakeholders (customer and employee) 

The estimated base salary range for the Staff Program Manager role based in the United States of America is: $118,200 - $177,200. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.