Bpo Jobs

Sanas is hiring a Strategic Account Growth Manager to scale adoption and revenue across BPO and financial-services enterprise clients for its real-time speech clarity platform.

ServiceNow seeks a seasoned Global Partner Leader to scale and manage its Genpact partnership globally, driving joint GTM, pipeline, and revenue growth across multiple regions.

Guardant Health is hiring a Client Services Associate II to deliver high-quality customer and internal support, drive KPI results, and mentor junior team members in a hybrid client-services role.

Lead vendor and contact center execution for Brightspeed’s outbound sales programs, driving performance, compliance and revenue across BPO partners.

Lead and scale Sesame’s outsourced customer success function as the Senior Manager responsible for vendor partnerships, operational strategy, and performance-driven improvements.

Tencent is hiring a Procurement Manager in Palo Alto to lead overseas procurement operations, strategic sourcing, supplier development, and contract negotiations in support of global business objectives.

Drive territory Managed Services sales for ftwilliam.com by prospecting, building relationships with retirement plan stakeholders, and achieving quota while partnering with internal Managed Services and Software teams.

Lead CX systems, analytics, and workforce planning to scale efficient, empathetic support for clinicians using Eko's digital health platform.

Seasonal remote Life & Health Insurance Advisor role supporting ACA Marketplace enrollments with training, license reciprocity, and a sales-first, service-oriented environment.

A remote, Spanish-speaking Health & Life Insurance Agent role with 1840 & Company focused on high-volume ACA Marketplace enrollments, sales performance, and compassionate customer service during a seasonal engagement with potential for long-term conversion.

Help individuals and families secure affordable healthcare as a remote, seasonal Life & Health Insurance Sales Agent with 1840 & Company by completing ACA Marketplace enrollments and meeting sales and compliance targets.

Lead the modernization of Talkiatry's Care Coordination operations—building systems, QA, training, and AI-ready infrastructure to scale high-quality mental health care.

Datamark is hiring a seasoned Software Engineering Manager to lead engineering teams, optimize delivery processes, and ensure high-quality software across enterprise projects.

PadSplit is hiring a remote Strategy and Operations Support Manager to grow and optimize a distributed member support organization, combining strategic planning with hands-on execution to improve customer experience and operational efficiency.

Lead Firstbase’s customer-facing operations and scale support, filings, bookkeeping, and internal tooling to deliver seamless, compliance-driven experiences for thousands of customers.

Lead the transformation of Talkiatry’s operational backbone—building ServiceNow-driven platform infrastructure, QA and enablement systems, and AI-ready governance to scale high-quality psychiatric care.

Lead and scale a high-impact Tier 1 support function for a fast-growing tech platform addressing the affordable housing crisis.

Lead and scale Handshake AI’s Fellow Experience (Support) org—designing the vision, systems, and team to deliver white-glove support for expert Fellows in a fast-growing AI product.

Lead global BPO governance and vendor performance for HYVE Solutions, owning spend oversight, SLA/KPI management, and cross-functional alignment across multi-site outsourced operations.

Keenfinity is hiring an Accounting Manager to lead general ledger operations, coordinate BPO activities, and ensure accurate financial reporting across local and international teams.

Lead forecasting, scheduling and real-time adherence for Public Storage's Plano contact center as a WFM Supervisor, managing analysts and vendor teams to meet service level targets.

Bumble is hiring a German- or French-speaking Support Operations Specialist in Austin to handle Tier 2 escalations, triage bugs, and collaborate with Product and Engineering to improve member support.

Lead MCI's global call center and technology operations as President of the Technology Division, accountable for strategy, multi-site performance, CX innovation, and profitable growth.

Liveops is hiring a Talent Acquisition and Marketing Specialist to lead multi-channel recruitment marketing and sourcing strategies for independent contractor agents supporting enterprise clients.

Liveops is looking for a remote, customer-centric Client Results Associate to support and enable independent agents, ensuring excellent agent experiences and client outcomes.

Lead moderation operations and coaching for Bumble’s Trust team in Austin, driving quality, tooling improvements, and scaled enforcement of community guidelines.

Lead Bumble's Scaled Abuse operations in Austin to run proactive moderation workflows, manage internal and vendor teams, and drive improvements in detection, tooling, and risk mitigation.

MCI seeks remote Dispatch Customer Service Representatives to handle inbound/outbound calls, coordinate dispatch operations with vendors, and resolve customer issues through paid entry-level training.

Experienced healthcare operations leader needed to build and run a new Physician RCM business unit—driving P&L results, operational excellence, and client retention across SNF-focused provider groups.

Lead strategy and program management for Chime's Live Chat experience, partnering across product, operations, and vendors to deliver measurable improvements in member support.

Provide bilingual in-person and phone customer support for toll account inquiries and payment processing at MCI's Tampa facility supporting the Tampa Hillsborough Expressway Authority.

BILL is hiring a Senior Manager, Quality Assurance to lead the transformation of QA into a strategic, data-driven function across in-house and BPO contact center operations in Draper, UT.

Lead workforce performance, financial forecasting, and vendor strategy for Walmart’s CES organization to drive operational excellence and cost-effective, scalable customer care.

MCI is hiring a bilingual Toll Collection Agent to handle walk-up and inbound customer inquiries for the Tampa Hillsborough Expressway Authority, processing payments and resolving account issues in both English and Spanish.

Seasonal remote Licensed Insurance Agent needed to guide customers through ACA Marketplace enrollments, meet sales goals, and maintain regulatory compliance.

Lead and coach CX leaders across internal and BPO teams to optimize performance, scale operations, and elevate the patient experience at Ro, a national telehealth and pharmacy platform.

Baker Tilly is hiring a Manager, Managed Services in Frisco, TX to lead finance transformation engagements, build advanced analytics solutions, and serve as a trusted advisor on outsourced CFO/controllership initiatives.

Chime is hiring a WFM Systems Administrator to lead configuration, integrations, and automation of NICE IEX and related workforce tools to improve forecasting, scheduling, and agent/member experience across outsourced contact centers.

Whatnot is hiring a Workforce Manager to own forecasting, capacity planning, scheduling, and CX reporting while partnering cross-functionally to ensure adequate staffing for product launches.

Lead regional digital operations in Dallas for Iron Mountain—owning P&L, driving KPI performance, and scaling teams and processes to support growth and transformation.

MCI is hiring bilingual (English/Spanish) Toll Customer Service Agents in Tampa to handle walk-up and inbound toll inquiries, process payments, and resolve account issues for the Tampa Hillsborough Expressway Authority.

Synthflow AI seeks a hands‑on Solutions Engineer to lead technical onboarding and integrations for enterprise customers using its no-code voice AI platform.

Inclusive & Diverse

Collaboration over Competition

Growth & Learning

Mission Driven

Transparent & Candid

Lead vendor site strategy and contract governance for Coinbase's global CX organization, driving vendor selection, security governance, and lifecycle operations across third-party and captive sites.

MCI seeks a bilingual Spanish-English Call Center Representative to provide empathetic, accurate remote customer support, troubleshoot basic issues, and help grow client relationships.

A data-driven Business Analyst is needed to translate stakeholder needs into technical requirements, lead testing and BPO process development, and drive operational improvements at BerkleyNet's Manassas office.

Lead and scale PadSplit’s Tier 1 Member Support operation—managing people, processes, and BPO partners to deliver fast, data-driven, and empathetic customer experiences.

MCI is looking for a dynamic Operations Director to lead its Wichita site, bringing proven leadership experience from BPO or other large-scale service environments.

MCI seeks an experienced Contact Center Quality Assurance Manager to lead QA initiatives and ensure operational excellence in their BPO environment.

Support multiple residential construction projects as a remote Project Administrator working EST hours with a leading global BPO company.

A Senior Business Development Specialist role at MCI focused on hunting new BPO business opportunities remotely while building strong senior-level relationships.