Assistant Director, Operations & Events

Job Title

Assistant Director, Operations & Events

Agency

Texas A&M University

Department

Residence Life And Housing

Proposed Minimum Salary

$6,302.00 monthly

Job Location

College Station, Texas

Job Type

Staff

Job Description

Job Description

The Assistant Director of Operations and Events (O&E) is responsible for assisting the Associate Director in oversight of Residence Life buildings and spaces, summer conferences, operational services, and supervision of assigned staff. The AD will provide the day-to-day management and oversight of the operational duties and responsibilities for O&E. This includes active oversight of full and part-time staff members, direct oversight of residence life facilities, submitting work requests, space and furniture inspections, oversight of fire-life-safety systems, and working collaboratively with appropriate entities to address custodial, maintenance and facility needs. The position assists with ensuring residence hall buildings, apartments, corps dorms, support buildings, events, and conferences receive the best possible care and service. The Assistant Director will also assist the Associate Director in the overall oversight of the unit, including developing, managing, and overseeing the summer renovation and construction projects. The Assistant Director will be responsible for assisting with the response to after-hour facility emergencies within all residence life facilities. The Assistant Director will assume responsibility for the O&E office in the absence of the Associate Director.

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.   

Who Are We

The Department of Residence Life is housed within the Division of Student Affairs. It is comprised of 60+ full-time staff and over 400 total staff members. We offer a fast paced, student centric and academically focused environment where each staff member has the opportunity to make a difference in the lives of residential students. Click here to learn more about our department and work.

What We Want

Are you looking for a role within one of largest student-centered units of our university? If so, then consider our Assistant Director of Operations & Events position. We are looking for a candidate who is passionate about customer service and ensuring student success through the care and oversight of our residential facilities. We are looking for a strong leader to provide support and guidance to our Program Coordinators and support the Associate Director in the daily management of the Operations & Events unit. Our unit continues to grow as we serve the department of residence life in the oversight of over 3 million square feet of space. If this is job description sounds interesting to you, we invite you to apply to be considered for this opportunity.

What You Need to Know

Salary: Starts at $75,624.00

Cover Letter and Resume: Your cover letter and resume are required.

Schedule: Position requires some occasional night and weekend work, especially during peak periods as the position is part on a rotational on call schedule for facility related emergencies.

Location: This position is onsite at our College Station campus.

Position Description

The Assistant Director of Operations and Events (O&E) is responsible for assisting the Associate Director in oversight of Residence Life buildings and spaces, summer conferences, operational services, and supervision of assigned staff. The AD will provide the day-to-day management and oversight of the operational duties and responsibilities for O&E. This includes active oversight of full and part-time staff members, direct oversight of residence life facilities, submitting work requests, space and furniture inspections, oversight of fire-life-safety systems, and working collaboratively with appropriate entities to address custodial, maintenance and facility needs. The position assists with ensuring residence hall buildings, apartments, corps dorms, support buildings, events, and conferences receive the best possible care and service. The Assistant Director will also assist the Associate Director in the overall oversight of the unit, including developing, managing, and overseeing the summer renovation and construction projects. The Assistant Director will be responsible for assisting with the response to after-hour facility emergencies within all residence life facilities. The Assistant Director will assume responsibility for the O&E office in the absence of the Associate Director.

Qualifications

Required Education and Experience

• Bachelor’s degree in applicable field or equivalent combination of education and experience.

• Six years of progressive management experience. Prior experience in facilities management, working with contracted service providers, and direct supervision of full-time staff. This role requires proven leadership capability in managing people, operations, and vendor relationships.

Required Licenses and Certifications

• Class C Driver License

Preferred Qualifications

• 6 years of administrative experience in residence life.

• Master’s degree from an accredited college or university in a relevant field.

• Demonstrated budget development, monitoring, and fiscal management experience.

• Renovation and construction management experience with a residential or facilities environment.

• Knowledge of facilities operations, maintenance coordination, and space management.

• Strong ability to collaborate with campus partners, facilities teams, and external stakeholders.

Knowledge, Skills, and Abilities

• Ability to effectively communicate both orally and in writing.

• Excellent communication and presentation skills.

• Proven organization and problem-solving skills in a fast-paced environment.

• Strong planning and organizational skills with the demonstrated ability to multitask.

• Must be able to work independently, make decisions and exercise discretion.

• Experience in developing policies, procedures, and operational guidelines.

• These duties include ability to climb stairs, use a video display terminal, talk and hear, and travel from building to building.

• These duties will require the ability to sit, talk, hear, see, bend/stoop, climb, kneel/squat, and ability to move light, medium or heavy objects up to 50 pounds without assistance

Responsibilities

Staff Supervision/Management

• Assume responsibility for management and supervision of the Program Coordinator (PC) staff

• Supports PCs in supervision and management of the student staff

• Provide training and development opportunities as needed for full-time staff

• Assists in the support of training and development opportunities for student staff

Facility Oversight

• Provide day-to-day support for a portfolio of residence life facilities, including building prep, building walkthroughs, and assisting with O&E tasks

• Work with the PCs to manage the day-to-day operation of all facilities related issues in the residence halls

• Address safety/risk management issues as they arise

• Liaison with facilities management, SSC Services for Education, and others to support building operations and ensure resident facilities are well maintained

• Submits work orders on behalf of the department

Coordination

• Provide updates to residents and live in staff regarding status of work orders and other facilities related issues by communicating relevant information to stakeholders (parents, students, staff) as needed regarding facility conditions, work status, work order tracking, etc

• Work to ensure building readiness, timely completion of work orders, and other logistical needs of the residence halls

• Work with live in staff, SSC, facilities management and others to ensure a well maintained and positive living environment for students

• Assist with the oversight, preparation, and coordination of building usage for summer ops. Opening/closing, interim housing, etc

Collaboration

• Support supervisor in the management of the O&E unit

• Assume leadership when Associate Director is not present

• Works collaboratively with others to support staff and students

• Effectively collaborates with internal and external stakeholder to follow-up on concerns

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.   

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 

• 12-15 days of annual paid holidays   

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month  

• Automatic enrollment in the Teacher Retirement System of Texas 

• Health and Wellness: Free exercise programs and release time  

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more   

• Educational release time and tuition assistance for completing a degree while a Texas A&M employee  

• Living Well, a program at Texas A&M that has been built by employees, for employees 

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume’ or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.