Incentive Compensation Operations Analyst

About the Role:

The Incentive Compensation Operations Analyst role is part of the regional Accounting Operations team, responsible for administering various incentive plans in the North America Region. This position requires strong collaboration with teams across the organization, including Finance (FPA, Country Finance, Accounting), HR (Compensation and Benefits, HR business partners), and business leaders (Country General Managers, Regional Business Leads). The incumbent will work cross-functionally to establish processes, procedures, and controls while driving improvements.

What You'll Do:

• Coordinate and set up new incentive plans quarterly or annually in the incentive management tool.

• Lead the payout process, including calculations, manual compensation adjustments, and the approval process, in close collaboration with Finance and other teams to obtain actual performance results and work with the regional Compensation and Benefits team and senior leaders on approved payout adjustments.

• Conduct monthly accounting activities such as calculating month-end and quarter-end accruals, posting journal entries, performing various account analyses and reconciliations, researching issues, and providing ad hoc deliverables for internal and external audits.

• Address inquiries and requests from internal customers, including questions or disputes related to specific calculations and tool or report navigation and training.

• Ensure adherence to all compensation policies and procedures.

• Liaise with the incentive management tool provider to troubleshoot and resolve operational system issues.

• Maintain operational reporting functionalities in the incentive management tool, developing and distributing standard and ad-hoc reports.

• Identify opportunities for process improvement and implement approved changes to streamline compensation operations, contributing to process and systems enhancement projects.

• Enhance the process of gathering financial results from country Finance teams by exploring automation and simplification opportunities.

• Support all testing requirements for system enhancements.

• Perform ad-hoc duties or projects as assigned.

What We're Looking For:

• 0 to 3 years of relevant work experience.

• Degree in Finance, Accounting, Business or related field.

• Strong ability to execute instructions and seek clarification when needed.

• Proficient in using common office equipment.

• Competent in performing complex mathematical calculations.

• Detail-oriented with a focus on accuracy and efficiency.

• Effective communicator and collaborator across diverse identities.

• Clear communicator who conveys necessary information effectively.

• Skilled in interacting with high levels of management (managers & above).

• Strong organizational and time management skills, with a focus on task completion.

• Capable of managing multiple tasks effectively.

• Committed to maintaining confidentiality of sensitive information.

• Proficient in building solid, effective working relationships.

• Resilient under stress and pressure, especially with high workloads and deadlines.

• Quick learner, adaptable to new systems and technology.

Working Conditions:

• Professional office environment.

• Occasional non-standard work hours or overtime as business requires.

• Hybrid work model, allowing flexibility between remote and in-office work.

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Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company