Lead and coach a high-performing Customer Success team for College Pads while owning onboarding, retention, and early-stage client success to improve customer health and growth metrics.
Manage StarRez's contract lifecycle and legal operations as the CLM administrator and team lead, driving efficiencies, reporting, and cross-functional contract workflows.
StarRez/College Pads is hiring a remote Client Success Manager to onboard, support, and grow relationships with university and property-management clients in the off-campus housing ecosystem.