Inside Sales Associate

Heritage Landscape Supply Group is seeking an Inside Sales Representative responsible for cultivating new relationships with customers while strengthening relationships with existing accounts. Inside Sales Representatives must be mindful of their reputation – this includes work ethic, willingness to volunteer, go above and beyond, and working with others.

Inside Sales Representatives are expected to maintain alignment with the organization and its initiatives. Inside Sales Representatives are relied upon to drive sales efforts through outbound sales calls and responsive service to their assigned accounts.

Duties:

• Entering orders at the point of sale using the company computer system.
• Interacting with customers over the phone, via email, and in-person.
• Will work directly with Branch Managers/Inside Sales on developing and maintaining customer relationships
• Utilizing orientation to detail and organization skills to manage and increase sales with a high number of accounts
• Performing inside sales functions including sales calls, order processing, problem solving, CRM entries and other assigned duties
• Maintaining and growing existing customer relationships
• Working with respective Branch Manager to evaluate sales goals and increase revenue
• Using organization skills and detail focus to manage customer accounts.
• Assist team members at branch with daily tasks
• Assume ownership of your accounts - maintain a sense of urgency with a customer- centric focus
• Create and strengthen relationships between you and customers
• Assist with our Credit Team to keep accounts in good standing, leading to the perfect order-to-cash sale at our local branches
• Promptly write and enter orders with the intention of giving the customer everything they need to complete their job
• Accept payment on account for A/R customers
• Understand how to sell and be an expert with our unique sales tools
• Continuously expand product knowledge in every product category
• Review Open Sales Orders and Open Credit Memo Reports daily.
• Follow up with customers and document conversations in the CRM. Service the order until it is invoiced or cancelled
• Quote prices to accounts as needed - verbally and formally through software. Complete material takeoffs and estimate projects
• Review Open Quote Report weekly. Follow up with customers and document in the CRM. Continue until the sale is made or the customer rejects the quote
• Communicate lost sales to competitors to your Area Sales Manager
• Share product information with customers including manufacturer installation instructions, warranties, and literature to enhance customer experience
• Notify Branch Management when an item is sold out or inventory levels become low.
• Participate in weekly sales meetings

Requirements:

• Knowledge of Microsoft Outlook, Internet, Word, and Excel
• Must be detailed oriented, possess excellent organizational and time management skills
• Must be analytical and able to solve problems
• Must have good verbal and written communication skills
• Bilingual (English and Spanish) is preferred, but not required
• Able to a pass pre-employment drug test and background screening

Education/Experience:

• High School diploma or equivalent (Bachelor's degree preferred, but not required)
• 1-2 years of sales experience required with demonstrated success in those products
• Experience with Landscape products preferred, but not required
• Experience and/or interest in developing new sales opportunities through calls to potential new customers.

Job Location:

Silver Creek - Salt Lake City

      

1905 S Fremont Dr Salt Lake City, UT 84104

 

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [email protected] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

 

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.