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Job details

General Manager

ShipMonk is a technology-driven 3PL and growth partner for ecommerce and DTC brands, operating a global network of owned fulfillment centers. The General Manager will lead the Pittston fulfillment center, owning site performance, safety, staffing, continuous improvement, and cross-functional collaboration to drive customer-focused, efficient operations.

Skills

  • Operational management of large facilities
  • 3PL and fulfillment center operations expertise
  • Continuous improvement and Six Sigma methodologies
  • Advanced spreadsheet and analytics skills (Excel, Google Sheets, Tableau)
  • Hands-on experience with ERP/WMS/TMS systems
  • Strong hiring, training and workforce engagement capabilities
  • Analytical problem solving and process improvement

Responsibilities

  • Create and maintain a safe work environment for all associates and managers
  • Hire, train and develop the fulfillment center (FC) management team and oversee career progression
  • Drive site performance across key KPIs: Safety, Customer, Quality, Productivity
  • Identify problem areas and lead continuous improvement initiatives to boost safety, quality and productivity
  • Design and deploy productivity and labor plans in collaboration with site and network leadership
  • Work cross-functionally with HR, Finance, Systems & Automation, and Facilities to support site needs
  • Partner with other GMs and network leaders to establish standards and scalable processes for expansion

Education

  • Bachelor's degree in Supply Chain, Logistics, Engineering, Business Administration or related field preferred
  • MBA or Master's degree is a plus

Benefits

  • Competitive compensation
  • Health, dental and vision insurance
  • 401(k) retirement plan
  • Paid time off and holidays
  • Professional development and internal growth opportunities
  • Collaborative, high-growth company culture
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$115000 / YEARLY (est.)
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$90000K
$140000K

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Our mission at ShipMonk is to become the international leader for ecommerce logistics and fulfillment services by providing solutions that enable amazing growth for business owners everywhere. Currently we are America’s fastest-growing third-par...

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$90,000/yr - $140,000/yr
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
August 21, 2025
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