Producer - NOW Productions Video

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

ServiceNow is seeking an experienced and motivated individual to produce video content initiatives within the Now Productions team. This role will plan, coordinate, produce, and own video production projects from start to finish with a service-oriented focus on delivering world class video production to our employees. The role will involve all aspects and phases of video production including scope and requirements gathering, internal and external resource management, interaction with cross functional partners on a day-to-day basis, production and post production, and a firm grasp of storytelling. This role will also assist in building documentation, workflow, and strategy of the Now Productions video team.

• 7+ years experience as producer for onsite video production
• Own, manage, and produce multiple video projects each quarter from start to finish including onsite production
• Collaborate with team management on overall strategy, process, vision, look, and design of content delivery
• Identify and overcome service gaps with primary focus on employee satisfaction, frictionless experience, and professional videos as the end product
• Understand ServiceNow’s company branding, story, and message to align with corporate communications, marketing, and other stakeholders
• Bring excellent communications and organizational skills to work in a dynamic team environment with focus on high growth
• Develop and oversee project budgeting, external vendors, and contractors as needed
• Own buildout of internal partnerships and cross functional processes between various departments and stakeholders
• Create and maintain documentation for best practices and production solutions
• Must be able to come into the Santa Clara office a minimum of 2 days per week, as business dictates
• Some travel required - domestic US based, 10%

For positions in this location, we offer a base pay of $111,700 - $195,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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