Communications and Media Manager

Planned Parenthood of Southern New England

Care. No Matter What.

We are Planned Parenthood of Southern New England, one of the region’s largest and most trusted providers of reproductive health care. We are recognized for the wide array of services we provide, the outstanding sexual health education we deliver, and our strong commitment to social justice. Working for Planned Parenthood is more than a job; it’s being a part of a powerful movement. Together, we’ll take pride in shaping the future of sexual health and reproductive rights for all people.  

The Communications and Media Manager is a key member of the Communications & Brand Marketing team and plays a central role in shaping how Planned Parenthood of Southern New England (PPSNE), Planned Parenthood Votes! Connecticut (PPV!CT), and Planned Parenthood Votes! Rhode Island (PPV!RI) communicate with the public. This position leads some of our most visible communications efforts—managing earned media, driving our email program, producing key publications, and leading event marketing. Reporting to the Senior Director of Communications & Brand Marketing, the Communications and Media Manager creates strategic, compelling content and manages high-impact projects that engage supporters, raise awareness, and strengthen our voice in the fight for reproductive health, rights, and justice. 

• Builds and maintains relationships with key reporters in CT and RI.
• Plans and pitches stories to local, regional, and national media outlets.
• Coordinates logistics for media events such as press conferences, media visits to health centers, elected official visits, and visits by PPSNE/PPVCT/PPVRI leaders with editorial boards.
• Manages the tracking and evaluation of media coverage; prepares regular reports to assess earned media impact.
• Serves as the team expert in media tracking software and maintains a database of key contacts, including reporters, influencers, and other organization partners.
• Drafts and distributes a range of media notifications (advisories, releases, statements) on behalf of PPSNE, PPV!CT, and PPV!RI.
• Monitors the media email inbox and triages incoming requests to ensure timely follow-up with media contacts.
• Collaborates with the Senior Director of Communications & Brand Marketing to prepare organization spokespeople for media engagements and sits in on media interviews as needed.
• Supports the media training for organizational leaders.
• Serves as a member of the Rapid Response Team, helping implement crisis communications plans and providing support during urgent or high-profile moments.

• Develops engaging editorial content for both print and digital platforms that informs, educates, and sparks conversations in support of the mission and priorities of PPSNE, PPV!CT, and PPV!RI.
• Serves as a brand voice expert to guide content creation in collaboration with other departments; and ensures content aligns with our tone and reflects the unique voices of our organization’s leaders. Designs and writes a variety of materials, including newsletters, reports, blogs, and presentations.
• Specializes in content creation that supports philanthropic communications and creates content that educates and inspires supporters to maintain and increase their charitable giving.
• Collaborates with the Brand Marketing team to create social media and website content.
• Provides internal communications content as needed such as drafting organization-wide emails, staff newsletter articles, intranet content, and other internal communications.
• Prepares first drafts of external-facing CEO communications.

• Leads project management for philanthropic publications, including donor newsletters and the annual report, overseeing timelines, tasks, and deliverables
• Serves as primary point of contact for vendors engaged to support publications.
• Manages the affiliate email communications program in coordination with internal teams and   Planned Parenthood Federation of America (PPFA), ensuring alignment with national best practices to maximize audience reach and engagement.
• Monitors and analyzes email metrics to track performance, identify trends, and improve engagement.
• Provides project management support to cross-functional and cross-agency initiatives that engage external constituencies and PPSNE priority communities.

• Bachelor’s Degree in public relations, journalism, communications, English, media studies or another relevant field of study or equivalent experience.
• 2-5 years of relevant experience in communications, journalism, public relations, and editorial content creation.
• Excellent writer with the versatility to write in various voices for internal and external audiences on various topics such as public policy, health care, and education.
• Skilled in brand communications, with a strong understanding of tone of voice and communicating for impact.
• Experience developing donor communications that inspire engagement and giving.
• Experience managing publications from concept through production, including knowledge of editorial workflows.
• Strong attention to detail, copywriting skills, and ability to research, prioritize, and identify accurate background information.
• Proficient in PR software such as Muck Rack and comfortable evaluating media performance using qualitative and quantitative methods.
• Experience in crisis communications and rapid response situations.
• Understanding of the state-level legislative process and election cycle.
• Excellent time management skills with the ability to prioritize work and thrive in a deadline-driven environment.
• Strong problem-solving, interpersonal, and organizational skills with the ability to build relationships across teams.
• Able to cultivate and maintain relationships with internal and external stakeholders
• Comfortable working nimbly, flexibly, and without direct supervision.
• Demonstrated understanding of and commitment to equity, and belonging, and the ways systems of oppression are reinforced through the written word.
• Culturally aware and emotionally intelligent with the ability to navigate interactions across lines of difference with empathy, humility, and self-awareness.
• Willing to work nights and weekends, as needed. 

PPSNE is committed to equal opportunity in all areas of its operations, including patient care and employment. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, marital status, genetics, veteran status, or any other protected category. Discrimination and retaliation are strictly prohibited.

PPSNE offers a comprehensive benefit package which includes; Health, dental and vision insurance, paid parental leave, retirement savings, tuition reimbursement, generous paid time off, a flexible spending account, wellness program and more.