Instructional Systems Designer/Curriculum Developer- Georgia

Position Description

Serco is seeking an Instructional Designer/Curriculum Developer to join our team supporting the Federal Law Enforcement Training Center (FLETC) in Charleston, SC, who will report to the Senior ISD/Contract Project Manager. Bring your expertise and collaborative skills to make an impact in federal law enforcement training!

This position is contingent upon your ability to obtain/maintain/transfer a DHS Public Trust clearance prior to starting employment.  

In this role you will:

• Works under the supervision of the Project Manager/Senior Instructional Designer to develop and document instructor-led, paper-based, and technology delivered curricula or performance support solutions.
• Work with subject matter experts and instructors to design and develop lesson plans, student guides, quizzes, and other elements of scenario-based and performance-based instructor-led and web-based training under the guidance of a Sr. ISD
• Work with an instructional design team (instructional designers, graphic artists, SMEs, instructors) and project and program managers to design responsive training and/or performance support solutions and schedules
• Update and maintain course content for instructor-led and web-based courses
• Demonstrates advanced knowledge of the ISD process and fosters design innovation. Captures and diagrams workflow processes, conducts task analysis and workflow observations.
• Participates in visual design, prototyping, and usability testing and evaluation.
• Reviews products throughout analysis, design, and development for style guidelines, writing standards, and sensible course/task flow.
• Demonstrate knowledge of law enforcement and training accreditation to assist the Senior ISD in fostering design innovation in training these areas
• Support evidence gathering to support accreditation requirements

Qualifications

To be successful in this role, you will have:

• U.S. Citizenship
• Bachelor's Degree in Instructional Design or a related field
• 2 years of relevant experience
• Ability to obtain/maintain/transfer your Public Trust clearance prior to beginning employment
• Familiarity or experience with federal law enforcement training and subject matter
• Familiarity or experience with accredited training program requirements
• The ability to coordinate and work effectively with subject matter experts and as part of an Instructional Design team
• Experience developing instructor-led and web-based systems training for the federal Government
• Demonstrated ability with word-processing and presentation tools (e.g., Microsoft Word and PowerPoint) as well as web-based training and simulation tools
• Demonstrated ability to present complex information clearly
• Strong oral and written communication skills
• Strong presentation skills, facilitation, interpersonal and client interaction skills
• Meticulous attention to detail
• Proven experience as a team player
• 10% travel may be required.

Additional desired experience and skills:

• Experience designing and developing federal law enforcement training
• Experience working on FLETA or other accredited courses

If you are interested in supporting and working with our passionate FLETA team, then submit your application today for immediate consideration! It only takes a few minutes to discover your place in our world!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.