Office Specialist - Medicaid Team

The work we do matters!

Hiring Agency:

Health & Human Services - Agency 25

Location:

Lincoln, NE

Hiring Rate:

$17.254

Job Posting:

JR2025-00018740 Office Specialist - Medicaid Team (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

08-22-2025

Job Description:

The State of Nebraska's Department of Health and Human Services, Division is looking for an Office Specialist within the Recovery and Cost Avoidance- Coordination of Benefits (RCA-COB) Team.

Become a part of a team that not only values its members but also knows how to have a good time while achieving excellence!

What We Offer:
We value our employees' hard work and offer a supportive and friendly work environment along with a comprehensive benefits package that includes:
• State-matched retirement contribution of 156%!
• 13 paid holidays
• Generous leave accruals that begin immediately
• Tuition reimbursement program
• Public Service Loan Forgiveness Program (PSLF) through the Federal government
• 79% employer-paid health insurance plans
• Dental and vision insurance plans
• Employer-paid $20,000 life insurance policy
• Career advancement opportunities as the largest and most diverse employer in the state
• Training and development based on your career goals
• Employee Assistance Program
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If you're ready to get your career started with the State of Nebraska and be part of a team that makes a difference in the community, apply today!

What you will do as an Office Specialist for the Medicaid RCA-COB Team:

Job Duties:
Screens documents against set requirements, comparing them with established references and guidelines, and verifies their accuracy and completeness.

Examines and processes forms, applications, documents, and reports, and responds to requests and inquiries, related to application, documents and other program-administrative processes and operations.

Compiles and checks documents, records, and reports to confirm accuracy, completeness, and status of information, to process requests or transactions, and/or to provide the supervisor or other employees with information.

Implements program-administrative service monitoring/evaluation processes to provide the means for the supervisor to determine the effectiveness of operations directed and associated problems.

 

Requirements / Qualifications:

Minimum Qualifications:  Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of Recovery and Cost Avoidance.

Preferred Qualifications: Familiarity with insurance practices and processes, common carrier codes, coverage codes and payor codes. Able to apply knowledge of standardized rules, policies, procedures, guidelines, or practices to plan and carry out tasks and resolve problems. Complete assignments involving related steps, processes, and methods requiring selection of correct process from several options/choices. Use good judgment in applying and locating, directives to specific cases. Attention to detail to ensure procedures are followed correctly and work is completed timely.

 

Knowledge, Skills, and Abilities

Knowledge of the practices, procedures, and equipment used in secretarial/clerical support operations; record keeping practices and database management; administrative reporting formats; customer service processes and principles; the program-administrative policies and guidelines; specialized processes and terminology associated with assigned work; grammar, punctuation, spelling, and composition for general business and specialized purposes; word and data processing software.
 

Ability to: communicate in person and by telephone, email, and correspondence to exchange information and ideas; interact effectively with persons of diverse backgrounds; summarize technical data and results of research and tracking activities into reports; prepare, proofread, and correct errors in information, documents, reports; understand and apply instructions and program-administrative policies and directives; implement decisions made and take actions selected by others to achieve work objectives, performance goals, and priorities; learn the organizational structure, mission, and activities of Medicaid; learn the policies and procedures pertinent to the work assigned; maintain confidentiality; maintain accurate records and documentation.

 

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.