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Job Description: Billing Coordinator – Rehabilitation Services

Position Summary
The Billing Coordinator will oversee all aspects of the Rehab department’s billing processes, ensuring accurate, timely submission of claims and resolution of denials/holds. This role is responsible for maximizing and increasing potential revenue capture, reducing leakage, and supporting the department’s financial performance in alignment with its growth.

Key Responsibilities

• Monitor daily billing activity and ensure accurate, timely claim submission.

• Review and resolve claim denials, rejections, and holds; work with payers to secure payment.

• Track and analyze denials by category (CARC codes, payers, provider affiliation issues, etc.) and identify trends.

• Coordinate with therapists and front-desk staff to ensure proper coding, documentation, and charge capture.

• Maintain logs of accounts on hold and proactively follow up until resolution.

• Collaborate with the hospital’s revenue cycle, finance, and compliance teams to streamline processes.

• Prepare monthly reports on collections, denials, and revenue capture opportunities for leadership review.

• Educate staff on billing/documentation requirements to reduce recurring errors.

• Assist in payer credentialing/affiliation maintenance for rendering providers.

• Identify gaps in billing processes and implement improvements to increase realized and potential revenue capture.

Qualifications

• Minimum 2–3 years of experience in medical billing, revenue cycle, or related field.

• Knowledge of therapy/rehabilitation billing and payer rules strongly preferred.

• Familiarity with denial codes, payer portals, and EHR/EMR billing workflows.

• Strong organizational skills, attention to detail, and ability to meet deadlines.

• Excellent communication and problem-solving skills.
  
  Salary Range: $64,500 - $73,500
  Employment Non-Discrimination: Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status.
   

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