Senior Credit Analyst

Watch here to see what it's like to work at Red Wing Shoe Company.

Red Wing Shoe Company is based in Red Wing, Minnesota, just 40 minutes from St. Paul, where our corporate office sits along the Mississippi River in downtown Red Wing.  We are a global company with 2300 employees around the world, but we maintain a close-knit family atmosphere that comes with being a privately-held company. We’re rich in history and tradition, but innovation drives us to deliver best-in-class product solutions and highly rated customer experiences.  Focus on our employees and company culture results in meaningful employee engagement across the organization. Our Guiding Behaviors of Living our Values, Honoring our Brands, Inspiring our People, Centering on our Customers, and Preserving the long term success and legacy of our Company are the foundation on which we build our future.

Our comprehensive benefits package for full-time employees includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching all designed to support your health and financial security.

The targeted hiring range for this full-time position is $57,600 - $77,800 depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things and market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process.

This role is a hyflex work arrangement:  Approximately 1 day onsite per week in Red Wing, MN headquarters office, with remote work eligibility the remainder of the week.

We are seeking a Senior Credit Analyst to join our Accounts Receivable Credit team. This role is responsible for managing a global portfolio of accounts, driving process improvements, and ensuring strong customer and team relationships. The ideal candidate will bring both analytical expertise and leadership skills to help standardize processes, improve efficiency, and maintain a best-in-class credit function.

Key Responsibilities:

• Lead efforts to deliver a consistent customer and employee experience across the Credit team
• Implement and drive process improvements across the order-to-cash cycle
• Prepare and report on key department metrics
• Support system upgrades and implementations
• Standardize customer communications and negotiations
• Provide training for team members and new dealers
• Manage a global portfolio of ~1,000 customer accounts, maintaining delinquency rates below 5% over 60 days past due
• Monitor and report on customer payment trends
• Review, approve, and manage customer credit applications, credit limits, and credit risk factors
• Release orders, place accounts on hold, process cash-in-advance orders, and propose bad debt write-offs
• Follow up on past-due balances and manage escalations with third-party collection agencies
• Partner with Sales and Billing teams to resolve customer inquiries and billing discrepancies
• Manage bankruptcy filings and reporting
• Support EDI/integrated receivables functionality
• Process monthly statements and interest invoices

• Bachelor’s degree in Accounting, Finance, Business, or related field; or equivalent combination of education and related experience
• 3+ years of relevant credit/AR experience
• NACM Certification preferred

Required Knowledge, Skills, and Abilities:

• Strong leadership and relationship-building skills
• Customer service focus with ability to collaborate across teams
• Excellent organization, critical thinking, and problem-solving abilities
• Proficiency in Microsoft Excel and other MS Office applications
• Knowledge of accounting principles and financial analysis
• Strong written and verbal communication skills
• Ability to work independently, prioritize tasks, and manage multiple deadlines

Red Wing Shoes is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Individuals with disabilities needing assistance in completing an application may contact [email protected] or call 651-388-8211.

Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

All offers of employment are contingent on satisfactory results of a background check.

Red Wing Shoe Company, Inc. is a drug-free workplace.

Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)