Business Analyst, Marketplace Strategy

Who we are: 

Want to make an impact? Join our pack and come work (and play!) with us.

We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.

Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. 

At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.

This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate.

About the Role: 

As a Business Analyst on the Supply Data Science Team, you will co-pilot with data scientists to unearth and implement the next big opportunities for supply-demand balance and retention in the Rover marketplace. You will be a strategic leader across the full project lifecycle, from ideation to value realization. This function, rooted in analytics, will also actively build and develop your skills toward roles in Product Management or Technical Program Management.

Marketplace Strategy & Insight: Become the expert on marketplace health, diving deep into the data to reveal trends in supply-demand dynamics, sitter engagement, and retention. 

Project Design & Justification: Lead the ideation and initial business case (ROI modeling) for complex projects, ensuring a clear path for value creation.

Drive Execution & Coordination: Enable smooth project execution through detailed planning and effective cross-team coordination, ensuring projects stay on track even when faced with learning pivots or unexpected impediments.

Measure & Forecast: Perform statistical analysis to evaluate marketplace experiments and forecast future trends.

Build Data Foundations: Design, build, and maintain robust data pipelines to ensure the reliability and accessibility for complex marketplace monitoring and data science model production.

Who we're looking for:

We are looking for people who understand that behind every data point there is a pet and a person. You are passionate about our core business and will instinctively dig into every aspect of what it means to be a pet sitter and a pet owner on the Rover platform. You are excited to drive real value to the end user (and thus the business) and work in a fast-paced, collaborative environment. 

• 2+ years of professional experience in Business Analysis or a related data-focused role.
• High proficiency in SQL and BI visualization tools (e.g., Tableau, Looker, Mode, etc.) to construct clear and compelling data narratives
• Proven background in data-informed decision-making and using analytical insights to directly influence roadmaps and prioritization.
• Demonstrated experience in end-to-end project management, involving active coordination and successful delivery with diverse cross-functional business partners.
• Understanding of foundational statistical concepts of significance and hypothesis testing
• Strong written and verbal communication skills, with the ability to break apart complex analyses for non-technical stakeholders

• Two-sided marketplace experience
• Experience designing and evaluating results of A/B tests
• Familiarity with modern data tools and event-based datasets (e.g. Amazon Redshift, DBT, Statsig, Amplitude)
• Experience working directly alongside data scientists or data engineers developing data science models and applications 
• Skills or interest in product or technical program management 

• Competitive compensation
• 401k match
• Flexible PTO
• Competitive benefits package, including medical, dental, and vision insurance
• Commuter benefits
• Bring your dog to work (and unlimited puppy time)
• Doggy benefits, including $1000 toward adopting your first dog
• Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly 
• Regular team activities performed in-person and virtually

• In the greater Seattle area the first-year salary range is $83,931-$108,167. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees.
• The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process.

At Rover, we’re driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we’re committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. 

Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws.

We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.