Project Coordinator

Overview

Job Title:  Project CoordinatorLocation:  Dededo, Guam Introduction:Rivet Operations Company is seeking a highly skilled Project Coordinator to support Naval Computer and Telecommunications Station (NCTS) Guam. This position is responsible for planning, analyzing, and optimizing telecommunications and IT systems to ensure secure, reliable, and mission-ready communications for Navy operations across the Indo-Pacific region. The ideal candidate will possess strong technical expertise in both telecom infrastructure and computer systems, with experience working in Department of Defense (DoD) environments. The Project Coordinator manages communications between agencies, supporting offices within the Navy. This position handles emergency and non-emergency calls, relay information, coordinate responses, and provide instructions to callers. Telecommunicators issue, monitor, and track the status of trouble ticket and work orders for responding team members and synchronize responses with technicians and planners. Key Responsibilities:• Using the customer’s trouble ticketing system, create work orders and trouble tickets related to customer projects and issues reported daily. • Work project planners and plant team members to coordinate schedules with customer requests or immediate needs. • Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel.• Using telephones, two-way radios or text messages to contact employees or emergency personnel• Speaking with supervisors or customers to resolve problems, requests for services or equipment• Prepare daily, weekly and monthly work schedules.• Prepare work orders for crew or receiving work orders from work crew members• Maintain and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.• Maintain and update weekly and monthly status reports.

 

Responsibilities

Qualifications:• Experience in telecommunications planning, IT systems analysis, and/or network operations.• Familiarity with Navy and DoD communications and IT standards, including VoIP, fiber optics, secure communications, and RMF compliance.• Excellent communication skills to collaborate with others under any type of condition.• Excellent clerical and organizational skills to keep track of schedules, routes and personnel.• Knowledge of computers for scheduling and other dispatching duties. • Ability to multitask with different, and sometimes conflicting, events happening at the same time.• Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances.• Ability to relay information in a fast-paced environment.• Excellent organizational and communication skills and the ability to effectively interact with all staff.

interact with all staff.• Strong troubleshooting and problem-solving skills across telecom and IT domains.• Excellent organizational, technical writing, and communication skills.• Associate's Degree in Computer Science, Information Technology, or related discipline is preferred.• 2+ years of experience performing Project Coordinator related functions. Other Requirementss: • Personnel shall possess a valid Guam driver’s license to operate a motor vehicle on Guam. Local travel is required to perform field support within Government owned facilities on Guam.• Must be a U.S. citizen and be able to obtain and maintain an active security clearance. Benefits: Rivet offers a comprehensive benefits package including a liberal vacation plan, a matching retirement program, and competitive salaries commensurate with skills and experience. For more information about our organization, please visit our web site at www.rivetopsllc.com.  Physical Requirements:• Work may involve sitting or standing for extended periods of time. Position may require typing and reading from a computer screen. Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner. There is a possibility that due to parking availability and location of work, walking moderate to long distances may be required. May include lifting to 40 pounds as necessary. • Rivet Operations Company LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all-encompassing. Positions, functions, and qualifications may vary depending on business needs. • Rivet Operations Company LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.

Posted Salary Range

USD $34.00 - USD $40.00 /Hr.