VIP CRM Manager (iGaming)
Company Description
At RISK, we are the mavericks of the gaming and wagering industry, where taking bold chances is our core philosophy. In an arena where digital entertainment and betting merge, we’re the trailblazers venturing into the unexplored.
Our mission is to forge ahead with pioneering solutions that challenge the status quo. Our vision? To outpace the competition in seizing new markets and to perfect the art of swift and effective establishment in the international gaming sector.
Job Description
- Implement new chains and optimize the current ones
- Set up tasks for designers, analysts, copywriters, operations team
- Carry out ad-hoc project tasks according to business needs
- Prepare work results reports
- Create a communication strategy and execute casino promotions/campaigns
- Basic user segmentation
- Set up tasks for designers, analysts, copywriters, operations team
- Grow CRM and Retention metrics
- Monitor and control retention, reactivation, communication conversion metrics, MAU, and LTV
- Operate processes aimed at increasing the metrics of one's stream (Sports or Casino)
- Design communication flows using various communication channels
Qualifications
- 1–2+ years in CRM management within the iGaming industry, with a focus on building long-term customer relationships
- Experience in building communication flows using various communication channels
- Proactive & Initiative: You take charge and are ready to lead projects to successful completion
- Data-Driven: You make decisions based on metrics and KPIs, leveraging data for insights
- Communication Skills: You can effectively communicate with various teams and clients, crafting clear and compelling messages
- Customer Understanding: You deeply analyze customer needs and behavior to develop personalized offerings
- Creative Problem Solver: You find innovative solutions to enhance customer engagement and retention
- Adaptable: You quickly respond to market changes and are ready for new challenges
- Market Analyst: You research trends and competitors to refine CRM strategies and products
- English: B2+
Nice to have:
- Experience in the Asia region
- Experience with VIP players
Additional Information
- Global Flexibility: Embrace the freedom to work from anywhere in the world, with remote work options that let you craft the perfect work-life balance.
- Vacation: 20 working days.
- Paid sick leave
- Learning Coverage
- Team Building programs
- Mental Health Programs
- Sport coverage
- Medical insurance, dental coverage
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Berkadia is hiring a Temporary Event Planner in Ambler to coordinate client events, tradeshows, webinars, and corporate partnerships that drive local brand engagement.
Lead integrated, audience-first media planning and execution for HOKA North America to drive brand growth and measurable performance across digital and traditional channels.
Lead integrated, full-funnel B2B media and content strategies at CDW to optimize acquisition, retention, and measurable campaign performance.
Vuori seeks a hands-on Retail Community Manager for the East region to lead local community strategy, events, influencer relations, and store team training to grow brand presence.
Miracom Hive seeks a proactive Marketing Agent in New Orleans to drive lead generation, promote products, and build strong customer and partner relationships through creative, data-informed campaigns.
Visa’s Global Brand Team is hiring a Senior Manager to lead global brand claims strategy and evidence-based storytelling that demonstrates Visa’s superiority in security, acceptance, and trust.
Blue Print oUT seeks a Promotional Marketing Specialist in Cincinnati to craft and execute promotional campaigns, manage events and vendor relationships, and measure ROI to grow brand awareness.
EcoVadis is hiring a Senior Website Optimization & Demand Gen Specialist to redesign and optimize the website, implement CRO and personalization, and drive measurable lead-generation growth for enterprise SaaS marketing.
Lead analytics-driven personalization strategy for U.S. consumer acquisition to optimize offer economics, improve customer experience, and influence cross-functional decision-making at American Express.
Provide administrative and guest-facing support to Casino Marketing leadership at Encore Boston Harbor by managing scheduling, correspondence, travel, and departmental records.
Lead social strategy and high-impact content production to amplify OnMed’s brand, drive engagement, and generate both consumer and B2B interest across emerging and established platforms.
Lead Pinterest's performance creative efforts to design and scale data-driven social ads that drive growth, engagement, and brand love.
Experienced PPC Specialist needed to manage and optimize Google and Microsoft ad campaigns for Bonneville’s local and enterprise clients in a hybrid Salt Lake City role.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
