Lead Product Designer
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
We are seeking a Lead Product Designer to join our Product Design team, and you will be the design architect of a customer’s first impression. It isn’t just about streamlining the onboarding process. It’s about earning trust early, delivering value quickly, and opening the door to a deeper relationship with Ripple. You are passionate about designing a cohesive end-to-end onboarding experience, responsible for removing friction, accelerating time-to-value, and turning new sign-ups into confident and engaged customers. You will partner closely with Product Managers, Engineering, and other cross-functional teams to elevate onboarding, while balancing short-term needs and long-term strategy.
WHAT YOU’LL DO:
- Act as a design lead in a triad with Product, Engineering, and other cross-functional team members. You will be the storyteller who rallies multiple teams around a unified onboarding vision, strategy, and roadmap
- Partner closely with a UX Research team and Product to deeply understand user personas/segments and translate insights into an impactful design strategy for a multi-product onboarding experience
- Tackle ambiguous and sophisticated problems with Product and Engineers to propose clear, feasible design solutions
- Engages meaningfully in team rituals (standups, reviews, planning, retrospectives) and contributes to Product and Engineering
- Explore multiple concepts and test ideas through flows, wireframes, prototypes, and polished visuals to improve onboarding, setup, and activation
- Champion user-centered design and run effective workshops when needed
- Mentor designers, lead critiques, and contribute to the design system to elevate the team’s craft
WHAT YOU'LL BRING:
- 8+ years designing digital products across UX, visual, and content design
- Delivers on deadlines, can shift quickly, and iterates while maintaining a high quality bar
- Is highly collaborative with a genuine desire to learn, understand, and identify solutions in a fast-paced and high-performing team environment
- Approaches problems with a well-rounded attitude, considering the end-to-end customer journey rather than isolated screens or features
- Is comfortable challenging assumptions and asking stakeholders questions like “Are we solving the right problem, or just optimizing a step?”
- Manages multiple workstreams, prioritizes well, and makes smart tradeoffs
- Excellent verbal and written communication; comfortable over-communicating across time zones in a clear and structured way
- Confident presenting work to different audiences, including leadership and at off-sites
- Proficient with design, AI, and project tools (e.g., Figma, Lucid, V0, JIRA) and experienced with design systems
Bonus Points:
- Experience in B2B, B2C, Fintech experience
- Knows designing for enterprise solutions, Saas, Developer tools, or mult-channel experiences
- Experience with Agile design methods
- A strong interest in Cryptocurrency and Blockchain Technology
#LI-EM1
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
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