SmartPlant 3D Senior Technical Administrator - USA

ROLE OVERVIEW:

The S3D Senior Technical Administrator is responsible for the configuration, administration, and ongoing support of SmartPlant 3D. In addition to technical mastery, this role is accountable for leading defined scopes of work, coordinating delivery teams, and interfacing directly with client stakeholders to ensure effective tool adoption and alignment with engineering standards and project requirements. The Senior Technical Administrator plays a key role in enabling digital engineering execution, while representing ReVisionz with professionalism, leadership, and technical excellence.

CORE RESPONSIBILITES

System Administration & Configuration

• Act as the single point of contact and SME for S3D.
• Install product software, hot fixes, and patches (in collaboration with client IT groups where needed).
• Configure S3D in accordance with client and/or project standards, including symbology, catalog/reference data, reporting templates, naming conventions, and drawing borders.
• Setup and manage user groups, profiles, and access permissions.
• Configure and manage scheduled services and procedures (e.g., backups, design checkers).
• Perform database integrity checks, quality audits, and manage corrective actions.
• Backup and restore S3D databases and reference data.

 Documentation and Standards

• Develop user and administrator documentation, including work instructions, procedures, and manuals
• Create and maintain design tool instructions to support business processes.
• Ensure system configuration and deliverables comply with client standards and procedures.

User Support and Training

• Provide desk-side and remote support to end users.
• Develop training materials and deliver training sessions for administrators and end users.
• Mentor client stakeholders to build capability in S3D.

Data and Reporting

• Create and manage reports, drawings, templates, and documents.
• Load and maintain material/reference data catalogs.
• Perform data extraction, import/export, and support data migration activities.
• Ensure accuracy and completeness of project data throughout the engineering information lifecycle.

 Integration and Process Enablement

• Collaborate with system integration experts to develop interfaces and integration methods with other business systems (e.g., engineering, asset management, or data warehouse systems).
• Support management of change (MOC) processes to ensure updates are reflected in S3D.
• Identify opportunities to improve end-user performance and reduce costs.

 Client Engagement and Leadership

• Lead assigned scopes of work, ensuring delivery aligns with client standards, schedules, and priorities.
• Act as the primary client-facing technical leader, building strong relationships with engineering stakeholders, EPCs, and vendors.
• Provide strategic input and technical recommendations to client leadership, influencing tool adoption and process improvement.
• Mentor and guide delivery team members to ensure high-quality, consistent outcomes across projects.

 KEY COMPETENCIES & CAPABILITIES

• Technical Mastery – Expert in configuring, administering, and supporting S3D, with strong knowledge of engineering processes and data management.
• Client Engagement – Skilled at leading scopes of work, interfacing with client stakeholders, and mentoring end users to build capability.
• Execution Excellence – Proficient in troubleshooting, data quality management, documentation, and training delivery.
• Collaboration & Integration – Works effectively across teams and systems to ensure standards compliance, process improvement, and business system integration.
• Personal Effectiveness – Strong communicator, highly organized, and accountable, with proven ability to deliver under tight timelines.

• Proven hands-on experience administering and supporting S3D within Owner/Operator and/or EPC environments.
• Strong understanding of engineering business processes and how S3D supports capital projects and ongoing operations.
• Demonstrated experience developing documentation, work instructions, and training materials.
• Proficiency with relational databases (SQL Server, Oracle) and understanding of database integrity management.
• Working knowledge of programming or scripting (e.g., Visual Basic, C#) is an asset.
• Experience performing data quality audits and ensuring compliance with project standards.
• Excellent communication and interpersonal skills; able to engage with stakeholders at all levels.
• Strong organizational, prioritization, and time-management abilities.
• Background in Oil & Gas, Chemicals, Mining, or related industries, with exposure to large projects.
• Must reside in Calgary, AB area or Houston, TX area.
• Legally authorized to work in Canada or the U.S. (citizen, permanent resident, or visa holder).

INCLUSION AT REVISIONZ:

Diversity is our strength, and inclusion is our commitment. We foster a respectful, supportive, and empowering environment where everyone belongs. Hiring decisions are based on merit, and we encourage candidates from all backgrounds to apply. If you need accommodations during the recruitment process, let us know—we’re happy to support you. Research shows that women and people of color often hesitate to apply unless they meet every qualification, but we value potential as much as experience. If you’re excited about this role, we encourage you to apply—you may be the perfect fit for this or another opportunity with us.

WHY REVISIONZ:
For over 20 years, ReVisionz has been a trusted partner in digital transformation for the Energy, Chemical, and Mining sectors. You’ll join a high-performing, values-driven team where your expertise shapes engineering data strategies that improve safety, reliability, and operational excellence.