Program Manager

The Restore Hyper Wellness Program Manager blends a consulting mindset with strong project management discipline. You’ll lead cross-functional SaaS and process improvement initiatives that impact every area of our business, ensuring projects deliver measurable business value.

As a key member of the Project Management Office (PMO), you will contribute to the centralized function responsible for driving project excellence, governance, visibility, and alignment across Restore. The PMO ensures consistent practices, scalable processes, and clear communication from strategy through execution — and this role plays a vital part in upholding those standards.

You’ll oversee the SaaS Services programs, ensuring timely delivery, cross-functional coordination, and strong communication with both internal and external stakeholders. You’ll partner closely with executives, product, technology, and operations teams to bring clarity, alignment, and confidence to high-visibility programs.

About Restore Hyper Wellness 

Restore Hyper Wellness is the award-winning creator of Hyper Wellness—a revolutionary new category in health. With over 200 studios across 40 states, we deliver innovative, science-backed therapies that empower our clients to look and feel their best. By joining Restore, you’re part of a movement dedicated to expanding the limits of personal potential and performance to help people do more of what they love. 

Who you are:

The ideal candidate is a strategic thought partner and systems integration consultant who brings consulting acumen and disciplined project management to complex, cross-functional SaaS initiatives. They are natural overcommunicators who command rooms without ego, building trust through consistent follow-through and unwavering integrity. With 5-7+ years managing enterprise programs, they translate business strategy into executable plans, anticipate risks, and leverage AI tools to enhance delivery. They're humble, adaptive, and biased toward action—never needing reminders because they proactively own outcomes from strategy through adoption. This person thrives in ambiguity, influences without authority, and honors every commitment. They see systems, not silos, and connect daily execution to strategic impact. Above all, they always deliver—when they commit to something, the organization knows it will happen, and happen well.

Role Overview 

Job Title: Program Manager
Location: Austin, TX (Hybrid: In-office 3x weekly)
Department: Project Management Office
Reports to: Vice President of Project Management
Salary Range: $95-$115k annually  

Key Responsibilities:

Project Planning and Management:

• Document project scope, goals, and deliverables in collaboration with the operations team and stakeholders.
• Develop detailed project plans, timelines, and resource allocation.
• Monitor and report on project progress, adjusting plans as necessary to meet objectives.
• Define KPIs and track performance metrics to evaluate project success.
• Drive the successful delivery of SaaS implementation and strategic business initiatives from kickoff through adoption.
• Translate business goals into actionable project plans with clear milestones, dependencies, and success metrics.
• Anticipate and mitigate risks; pivot quickly when business priorities shift.
• Champion the “why” behind each project, connecting execution to strategic outcomes.
• Integrate AI tools across the project lifecycle, from intelligent documentation and predictive analytics to automated reporting and scenario modeling to enhance team efficiency and project outcomes.

Team Leadership:

• Lead and motivate cross-functional project teams, ensuring effective collaboration and communication.
• Assign tasks and responsibilities to team members based on skill sets and project needs.
• Provide guidance, mentorship, and support to project team members.
• Opportunity to grow and lead a team of Project Managers overseeing initiatives across multiple departments

Consultative Influence:

• Work closely with teams to ensure project deliverables meet requirements.
• Understand and manage dependencies and risks within projects.
• Facilitate discussions and decision-making processes.
• Use project management tools to map dependencies and proactively identify risks
• Operate as a strategic thought partner, not just a task owner.
• Use structured consulting frameworks (e.g., problem definition, hypothesis testing, root-cause analysis) to clarify direction.
• Bring structure to ambiguity — helping teams move from uncertainty to execution.

Stakeholder & Communication Management:

• Build trusted relationships with executives and cross-functional partners
• Lead meetings and workshops with composure and presence, simplifying complexity and facilitating decisions.
• Serve as a primary point of contact for program updates, risks, and change impacts.
• Maintain alignment across teams through crisp communication and transparent reporting.

Agile & Delivery Excellence

• Blend Agile and traditional project methodologies based on the nature of each initiative.
• Manage sprint planning, retrospectives, and backlog prioritization for SaaS programs.
• Partner with technical teams to ensure realistic delivery estimates and iterative progress.
• Identify and manage project risks, developing contingency plans as needed.
• Proactively address potential project delays or issues to minimize impact.

• Process Improvement:
• Identify opportunities for process improvements and implement best practices in project management.
• Continuously refine project management methodologies and tools to enhance project efficiency.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Mentor team members on project best practices, communication, and ownership.
• Contribute to PMO playbooks, templates, and frameworks that scale our project discipline.

• 5+ years of experience in project or program management, ideally within consulting, SaaS, or digital transformation environments. 
• Bachelor’s or Master’s degree or (if no degree) an additional 3+ years equal experience in project management roles.
• Strong presentation and facilitation skills; able to command a room and lead through influence.
• Experience with project management tools (e.g., Jira, Asana, Smartsheet).
• Excellent organizational, communication, and leadership skills.
• Strong problem-solving skills and attention to detail.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.

Preferred Skills:

• Agile Project Management Certifications, Project Management Professional (PMP) certification or Certified Scrum Master (CSM) certification.
• Experience with cloud technologies (e.g., AWS, Azure, Google Cloud).
• Experience with SaaS system integrations.
• Proficiency in managing large-scale enterprise projects.

Why Join Us? 

• Pioneering Wellness: Be a part of an industry-leading company at the forefront of wellness innovation. 
• Impactful Work: Your contributions will directly influence the quality of care and service our clients receive, making a tangible difference every day. 
• Innovation and Collaboration: Work in a dynamic environment where you’ll collaborate across multiple departments, contributing to a comprehensive wellness strategy. 
• Commitment to Employee Wellness: Enjoy complimentary access to Restore’s cutting-edge therapies.
• Growth and Development: Access opportunities to develop your skills, advance your career, and help shape the future of wellness. 

Benefits 

• Competitive salary and annual bonus
• Insurance benefits effective within 30 days of start date: This includes Curative Health and offers benefits like free NOOM memberships
• 401k match up to 4%
• Monthly fitness reimbursement
• Flexible PTO
• Prudential offers team member financial planning
• LifeMart Discounts: An account filled with discounted travel, events, tickets, and entertainment
• Complementary and discounted therapies in corporate studios 
• Company equity package

Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.