Director Program Management

** Please note that the selected individual for this role will be expected to work in our Raleigh, NC location from the time of joining. If you reside outside of the Raleigh region and you are unable or unwilling to relocate, then please consider other roles across our organization that might allow for remote locations. **

About our Team:

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role:

The Director of Program Management will join a complex and matrixed organization with a sharp focus on enterprise-wide Artificial Intelligence initiatives. This strategic leadership role is responsible for driving alignment across key programs, ensuring the synchronized execution of full life cycle technical projects, and delivering strategic outcomes through effective governance, communication, and performance tracking.

The Director will lead and provide direction to a team of Project and Program Managers, championing standardized project management practices while adapting to evolving business needs. This includes the development, evolution, and enhancement of core processes such as:

• Resource and capacity planning

• Budget management and forecasting

• Roadmap development and dynamic reprioritization

• Project intake and scoping

• Cross-functional initiative tracking

• Performance monitoring and reporting

A critical focus of this role is ensuring strategic alignment across teams and programs, proactively identifying interdependencies, and driving coordination among Engineering, Product, and Business stakeholders. The Director will establish clear operating mechanisms to track cross-team initiatives, optimize resource utilization, and manage trade-offs while ensuring projects remain aligned with broader organizational objectives.

This position also plays a key role in managing and overseeing budgets, ensuring financial accountability and transparency throughout the project lifecycle. The Director will implement and maintain tools and frameworks to track resource optimization and support data-driven decision-making.

In partnership with Engineering Managers and functional leaders, the Director will deliver actionable insights into forecasting, resource allocation, and workload balancing. These insights enable proactive management of risks and support informed prioritization and execution.

Finally, the Director will lead efforts to assist with risk management and performance reporting, ensuring that project delivery risks are clearly understood, mitigated, and communicated. This includes developing and refining dashboards and executive reports to provide visibility into key metrics, progress, and potential challenges.

This role requires a collaborative and influential leader who can build strong relationships across Product, Engineering, and executive leadership, fostering a culture of accountability, transparency, and results-driven execution.

Qualifications:
• 12+ years of Project and Portfolio Management experience in complex technology organiations
• Bachelor’s degree in technology, finance, business, or equivalent experience required; advanced degree preferred
• Project governance certification (PMP, PRINCE2, Agile, etc.) required

Technical Skills:

• Relationship management.

• Advanced negotiation skills

• Strong financial/budgeting skills

• Knowledge of the software development life cycle

• Agile knowledge required

• Process improvement

• Mastery of project management processes/methodologies

• Advanced understanding of resource availability/allocation

• Advanced skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others

• Advanced organization/project planning, time management, and change management skills across multiple functional groups and departments, and advanced delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity

• Excellent problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making

• Excellent communication (verbal and written) and customer service skills. Strong interpersonal, communication, and presentation skills applicable to a wide audience including senior and executive management, customers, etc., including diction/terminology and presenting information in a concise and effective manner to clients, management, and various departments using assorted communication mediums

Accountabilities:
• Collaborate with senior management to identify, plan, develop, communicate, and implement department strategy, goals, and objectives for the project/program management groups that complement and support the business model and engineering objectives
• Work with senior management to define and drive measurements/metrics for the department
• Contribute to the reforecast of financial budget process as it relates to the P&L and support annual planning and forecasting exercises in alignment with product strategy
• Provide Engineering Managers with meaningful data, tools, and communications to foster greater insight into forecasting resource availability and understanding project commitments and expectations
• Oversee internal customer messaging and general management of associated product road maps in alignment with Product Management priorities
• Manage project delivery within predefined delivery goals, balancing time to market, quality, and resource availability
• Scope, plan, prioritize, lead, and drive engagement on full life cycle technical and/or related projects of varying size and complexity, including defining the goals, objectives, risks, schedule, road map updates, and resource allocation for the project
• Responsible for managing multiple assignments/projects simultaneously
• Demonstrate an understanding of the primary infrastructure architecture components and relationships
• Oversee project request process and drive assessment and trade-offs such that executive decisions can be made in a timely manner
• Proactively lead the development, evolution, and enhancement of project management processes and tools to support the project management activities and foster innovation and staff engagement to identify, design, develop, and implement improvements, efficiencies, and best practices
• Lead teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues
• Facilitate management decision-making by extracting/translating findings into alternatives/solutions, identifying risks/impacts and scheduling adjustments
• Represent Engineering Project Management in cross-functional teams as an SME in their respective portfolio. Oversee Project Managers with moderate to complex projects
• Participate in communicating impacts regarding capcity and demand
• Identify and make recommendations for improvement to existing processes and procedures
• Manage all phases of the project through the Product Development process
• Define key performance parameters and create regular variance reports to track progress
• Negotiate with Engineering Resource Managers for project resources
• Maintain compliance with corporate and public regulations
• Perform data analysis relevant to project tasks
• Request resource demand and review resource allocation for projects, programs, and portfolios.
• Carry out management responsibilities in accordance with the organization’s policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems
• Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible. Ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently
• Manage and encourage new ideas from staff to foster improvements through innovations
• Empower the staff to be accountable and responsible for their own actions and decisions
• All other duties as assigned

Work in a way that works for you:

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business:

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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