Business Analyst – Automated Rates and Contracts (ARC) / Hybrid

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle all while reducing risk. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance 

About our Team
This position is part of the New Product Execution team, which is committed to delivering high-quality, innovative solutions to our internal and external customers. We work as a highly collaborative team, engaging across the organization throughout the entire project lifecycle.

About the Role
This Business Analyst role is focused on the development, launch, and ongoing maintenance of the Automated Rates and Contracts (ARC) system—an internally developed application that integrates a price/rate entry tool with approval workflows, contract and document management, and automated fulfillment and billing. You will collaborate with stakeholders across Vertical, Product Management, Pricing, Fulfillment, Sales, and Contracts to gather and refine business requirements for ARC.

A strong understanding of LNRS Insurance products and business processes is essential for success in this role. You’ll also work closely with a dedicated ARC technology squad to shape solution designs that align with the organization’s long-term vision. Your analytical mindset, curiosity, and ability to produce detailed requirements documentation will be key assets in driving results.

Position will be hybrid from Alpharetta, GA - 3x week

Responsibilities:

• Serve as a primary owner of detailed business requirements for an internal pricing and contracts system.
• Elicit, document, and manage ongoing functional and non-functional requirements from stakeholders.
• Act as a liaison between business teams, technical teams, and project stakeholders.
• Facilitate meetings and JAR/JAD sessions to gather input and validate or refine requirements.
• Maintain a clear, traceable backlog of requirements throughout the project lifecycle, including collaboration with key stakeholders to determine development priority.
• Analyze current business processes to identify opportunities for improvement or automation.
• Collaborate with solution architects and developers to ensure requirements are feasible and aligned with system design.
• Participate in design reviews and provide feedback to ensure business needs are met.
• Support user acceptance testing (UAT) and coordinate resolution of feedback.
• Communicate changes in requirements or project scope to stakeholders and delivery teams.
• Support training and documentation efforts to promote successful system adoption.
• Contribute to documentation required for audit and compliance purposes.
• Gather post-implementation feedback to identify enhancement opportunities.
• Help develop and refine best practices and templates for business analysis.
• Post full ARC implementation, responsibilities will include supporting Vertical and Product Management with new product and/or product enhancement projects, as well as ARC enhancements.
• Additional duties as assigned

Requirements:

• Bachelor’s degree (BS, BA, BBA) or equivalent experience required; a concentration in Risk Management, Business, Marketing, Management, or Information Technology is preferred.
• Minimum of 3–5+ years of experience in Business Analysis, Product Management, or Information Technology.
• 3–5+ years of experience within the LNRS Insurance business unit, with a solid knowledge of products, business processes, MBS billing and fulfillment (including rates, QTP/Rebates, report codes, add-on codes, and function names), and customer contracts.
• Detail-oriented and highly organized.
• Technically fluent, with the ability to understand and communicate technical concepts.
• Strong analytical and problem-solving skills.
• Excellent verbal, written, and interpersonal communication and leadership skills.
• Collaborative and team oriented.
• User-centric mindset with a focus on delivering value.
• Results-driven with a proactive approach to achieving goals.
• Demonstrated ability to influence without formal authority.

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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