Technical Program Manager - Commercial Consulting Services

About The Job

Red Hat Commercial Consulting Services is looking for a Technical Program Manager to join us in the U.S. East Region. In this role, you will lead and oversee complex, cross-functional technical programs and projects from initiation to completion, ensuring timely and budget-conscious delivery. This role requires a strategic, change management and detail-oriented thinker with strong organizational skills and substantial experience managing IT and software consulting programs relying on traditional systems, software development methodologies, and lean change management. You'll regularly engage with senior-level leadership, tackle complex problems, analyze factors, and apply sound judgment for problem-solving, while collaborating with teams across Red Hat's expanding Services division. The role aims to facilitate the integration of Red Hat's offerings in top enterprise services clients and service provider alliances.

What You Will Do

• Design and lead cross-functional team meetings between support, finance, sales, resource management and other stakeholders
• Develop, effectively present, and communicate content
• Coordinate and manage the delivery of consulting services for assigned projects and/or programs
• Understand and manage customer expectations for value outcomes and success criteria
• Coordinate with the Resource Management Office (RMO) to manage project staffing requirements
• Support accounting activities such as project forecasting, timecard reconciliation, burn reporting, and other financial impacts to project
• Assist the Operations team in procuring subcontractors when needed
• Coach and mentor junior-level project managers
• Maintain professionalism when problem-solving and resolving issues
• Develop a foundational knowledge of Red Hat's technologies and awareness of emerging Red Hat technologies
• Maintain and grow your knowledge of Red Hat’s Professional Services and practices 

What You Will Bring

• Knowledge of specific industry program management, project management and technical delivery methodologies like those based on the Project Management Institute (PMI), system and software development, product development, or Agile frameworks such as scrum to include qualifications related to use of open practices and transformative DevOps experience
• Proven experience working as a project and program manager, leading customer-facing IT consulting projects and change initiatives
• Ability to affect, inspect, and adapt company culture
• Demonstrated ability to motivate the project team and individual contributors and mediate conflicts
• Experience using various project management and agile tools, frameworks, and methodologies
• Excellent customer-facing and internal communication skills
• Exceptional written and verbal communication skills
• Solid organizational skills and attention to detail; ability to handle multiple priorities
• Bachelor's degree in a related field or equivalent experience
• Frequent travel will be required to work alongside customers
• Scrum master, lean, product management, and project management certifications and Computer Science training are a plus

#LI-REMOTE #LI-AL2

The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.