IT Business Analyst - job 1 of 2

As a Business Analyst (BA), you will play a key role in connecting business stakeholders with the IT organization, ensuring that technical solutions meet business needs and drive meaningful outcomes. You will bring a deep understanding of the business areas you support, along with a strong grasp of modern technology trends, including artificial intelligence (AI). In this role, you will take full ownership of the requirements engineering process, working independently to guide projects from discovery through delivery.

Your day-to-day responsibilities will include leading inclusive interviews, workshops, and discussions with stakeholders to uncover their unique needs, challenges, and goals. You will create detailed documentation, such as user personas, process flows, and journey maps, to ensure a complete understanding of the current state. Using your expertise, you will translate high-level business requirements into clear, actionable deliverables for technical teams. By fostering collaboration across teams and departments, you will ensure solutions align with business objectives and enhance the organization’s competitive edge.

To excel in this role, you should be skilled in leveraging AI tools for analysis and innovative problem-solving. Your experience with platforms like Figma will help you prototype user-friendly solutions, while your ability to define and manage requirements will allow you to deliver scalable, inclusive, and user-centered IT solutions. If you thrive in collaborative environments, are passionate about driving results, and are committed to ensuring all voices are heard, this role is designed for you.

MAJOR ACTIVITIES TO ENSURE ACHIEVEMENT OF KEY RESULTS AND DELIVERABLES

Take full ownership of the requirements engineering process, acting with autonomy to align with business goals. Collaborate with stakeholders to gather, document, and prioritize requirements for successful project outcomes.

Conduct discovery sessions, interviews, and workshops with stakeholders to gather insights into processes, challenges, and opportunities. Analyze gaps and inefficiencies; recommend solutions using custom-built applications or third-party services.

Translate high-level business needs into actionable deliverables by creating detailed documentation, such as user personas, process flows, journey maps, functional specifications, user stories, and acceptance criteria. Ensure documentation is organized and maintained in JIRA.

Facilitate cross-functional collaboration to ensure alignment on requirements and solutions, and clearly communicate findings, gaps, and proposed solutions to both technical and business stakeholders.

Lead solution assessment, validation efforts, and testing phases (including UAT) to ensure gaps are addressed and requirements are met. Use tools like Figma to create prototypes and wireframes, aligning solutions with user needs.

Stay informed of trends in AI and Marketing to drive innovation and address business challenges.

KEY RESULTS AND DELIVERABLES (WHAT DOES SUCCESS LOOK LIKE)

Successful execution of project methodology for IT projects

Provides expertise regarding the integration of applications across the business.

Owns requirements engineering end-to-end.

Viewed both internally and externally as a technical expert and critical technical resource across multiple disciplines.

2+ years of relevant experience.

Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

Expert understanding and previous experience with standard project management methodologies and delivery approaches (waterfall and agile), including the frameworks outlined by PMI and Scrum Alliance

Extensive working experience with relevant business process engineering and scoping tools (Figma, Figjam, JIRA, Confluence, Excel, LLMs, etc.) and how to apply them practically based on the project needs

An understanding-level knowledge of technical architecture, application systems design and integration

Experience participating in technology market scans and vendor RFP exercises

Experience and ability working in projects of varying sizes, complexities, and team structures

Experience and exposure to a range of technical environments and projects, including: IT Infrastructure, the software development lifecycle, cloud-based solutions (AWS preferred), database engineering, data analytics, and insights reporting

Experience working with highly governed testing for technology solutions; experience with

This position is open to U.S. citizens, U.S. permanent residents, or individuals who are currently authorized to work in the United States on a valid visa.

The base salary range for this position is $96,000 - $144,000 + cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.

Our current Benefits include:

Comprehensive Medical, Dental and Vision Plans, 401k Match, Family Leave, PTO & Paid Holiday Schedule, Pet, Legal, and Life Insurance, Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)

Red Bull North America, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.