Quality Review Specialist
Job Description Summary
Assists in the review and analysis of content and materials to ensure consistent compliance with related policy/practices as they specifically relate to financial and regulatory risks.Job Description
Summary of the Position:
The Quality Review Specialist assists in managing the validation of workflow performed in Deposit and Treasury Operations. In addition, the Quality Review Specialist will be responsible for the review of all SOC and non-SOC related maintenance and maintain control of all audits related documentation in the Deposit and Treasury areas of operation. The Quality Review Specialist will work closely with Deposits, Treasury, ACH, and Wire Operations.
Primary Functions of the Position:
- Quality Review of all Deposit and Treasury Operations onboarding and client implementations
- Quality Review of all Deposit and Treasury client maintenance requests
- Quality Review of all Treasury Billing for account analysis
- Quality review of all Deposit online decision support items
- Quality review of all teller transaction work
- Quality review of all single sign on set-ups in Treasury operations
- Manage audit and all SOC related controls
- Works closely with Deposit, Treasury, ACH, and Wire Operations
Education and Experience Requirements:
- Bachelor’s Degree, or equivalent combination of education and experience
- Minimum 3 years of bank operations experience in Deposit/Treasury Operations
Essential Skills and Abilities:
- Demonstrated knowledge of all Deposit and Treasury products, systems, and related processes
- Thorough understanding of accounts and account opening
- Understanding of Online Banking for Treasury clients
- Organizational skills that will be imperative to supporting audits
- Project management skills and experience is preferred
- Demonstrated ability to communicate effectively with Management, staff, and support vendors
- Job may require additional hours of work during peak periods to meet service levels
Education
Work Experience
Certifications
Travel
Workstyle
ResidentAt Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm
At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
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