Global Field Operations Manager

Position Overview:
We are seeking an experienced and motivated Global Field Operations Lead to manage and scale our field operations across key maritime regions. This individual contributor role requires a blend of strategic thinking, team management, stakeholder engagement, and hands-on technical understanding. The ideal candidate is passionate about improving maritime domain awareness in service of U.S. national interests and can drive both operational execution and regional relationship development.

Key Responsibilities:

1. Team Leadership & Field Strategy

• Build and manage a team of field operations specialists located globally, ensuring consistent execution of program objectives and operational excellence.
  

• Develop regional deployment strategies, aligning local engagement and technical operations with broader organizational goals.
  

• Provide coaching, mentoring, and performance management to ensure high-functioning, mission-driven field teams.
  

2. Stakeholder Engagement & Partnership Development

• Oversee relationship-building initiatives with vessel owners, captains, maritime communities, NGOs, and government stakeholders to support deployment of AI robotics camera systems.
  

• Represent the organization in high-level meetings with global, national, and local maritime authorities to gain stakeholder buy-in and secure long-term collaboration.
  

• Ensure all field teams maintain culturally sensitive, trust-based relationships in their respective regions.
  

3. Program & Project Oversight

• Manage the planning and execution of field deployments, including logistics, installation oversight, timeline adherence, and risk mitigation.
  

• Track project milestones and report regularly to senior leadership on progress, issues, and improvements.
  

4. Technical Support Management

• Oversee field-based equipment installation and servicing operations, ensuring all technical support is delivered efficiently and in coordination with US-based engineering teams.

• Works closely with the logistics team to ensure the right locations are properly outfitted.
  

• Create and manage escalation protocols for equipment servicing, diagnostics, and repair coordination.
  

5. Data, Feedback & Cross-Functional Collaboration

• Implement structured data collection and feedback loops from field operations to inform product and process improvements.
  

• Collaborate with internal engineering team in product development, marketing, and analytics to ensure field insights are incorporated into strategic planning.
  

• Evaluate deployment outcomes, monitor technical performance, and drive continuous improvement based on operational data.
  

Qualifications:

• 5+ years of experience in field operations, project management, or technical program leadership, preferably in maritime, defense, or rugged field environments.
  

• Experience managing distributed field teams and working across international and cross-functional stakeholders.
  

• Strong relationship-building skills and comfort interacting with both local communities and senior stakeholders.
  

• Technical aptitude to oversee equipment deployment and servicing in challenging environments.
  

• Excellent organizational, communication, and leadership skills.
  

Qualifications:

• Proven leadership experience in international field operations, community engagement, or a similar role.

• Excellent interpersonal and communication skills, with the ability to build rapport with diverse stakeholders, including local fishermen and government officials.

• Basic technical proficiency with electrical currents (e.g. using a voltmeter).

• Ability to work independently and manage multiple projects in a dynamic environment.

• Willingness to be in a maritime environment on and around vessels.

• Ability to be a self starter and work independently.

• Willingness and ability to work with a global team via remote software, telecommunications, etc.