Nurse Care Manager - job 1 of 3

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.

Privia is looking for a forward thinking, organized, energetic Nurse Care Manager that delivers on objectives and seeks an opportunity to develop, implement, and deliver change within our medical group and affiliated partners. Working closely with the population health teams, networked facility partners, primary care providers, and practice operations at Privia Health, the Nurse Care Manager will provide extensive care coordination for Privia’s highest risk patients.

• Develop trust and build rapport with a select Privia patient population with a goal of reduction in high cost utilization and improvement in clinical outcomes
• Engage patients telephonically, in office, in facility, or where needed
• Act as the liaison between the patient and Value-Based Care Programs
• Assist patients in accessing care at the appropriate source
• Holistic assessment of patients (medical, social, economic, behavioral) to identify opportunities or barriers to improve outcomes
• Work collaboratively with patient and care center teams to develop a plan of care to improve patient outcomes
• Provide other billable services as needed and allowed by licensure for our patient population virtually or at assigned office locations, to include assessment of vital signs, administration of vaccines, and review of past, family, and social medical history, medications, and preventive health care needs.
• In-person and telephonic follow up with our high risk patient populations for education and collaborative goal setting to work towards improving patient outcomes and decreasing high cost utilization
• Telephonic follow up with patients testing positive for COVID-19 and participating in CVFP’s and PTC’s ambulatory monitoring protocol.
• Where applicable all tasks, including assessments and care planning, are completed by a RN or LPN under the supervision of an RN, and follow established protocols and standing orders.
• Understand and utilize the Athena and Privia Applications to identify high value opportunities to decrease utilization and close quality gaps
• Maintain a courteous and helpful manner when working with patients, physicians, and associates
• Participate in special projects and perform other duties as assigned

• BS in Nursing (or equivalent) preferred and at least 3+ years of case management or care coordination experience.
• Active unrestricted license in VA
• Strong computer and EHR skills and expertise
• Must comply with all HIPAA rules and regulations

The salary range for this role is $64,800.00 to $72,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 15% and restricted stock units. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

All your information will be kept confidential according to EEO guidelines.

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.