Staff Product Manager - Remember Me (Consumer)

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

Plaid’s Remember Me network lets millions of consumers each month share their information effortlessly and securely through Link. The network is growing rapidly and delivers meaningful benefits for our customers, delivering an over 10% lift in conversion for returning users. Despite the massive growth, we’re just getting started – our team is also responsible for setting the foundation and vision for Plaid’s consumer-facing products in and outside of Link.

As part of the Remember Me team, you will own a foundational pillar of our strategy: build meaningful features for consumers that enable economic freedom and improve trust in the financial ecosystem. You will lead product development and execution within a startup-like environment at Plaid, and iterate quickly based on learnings and consumer feedback. You will partner closely with partners across ML, design, and data to build something that can touch tens of millions of consumers enrolled in the Remember Me network.

• Take a brand new consumer product 0-to-1 that benefits consumers, Plaid’s customers, and financial institutions
• Own the vision and multi-year strategy and roadmap for Plaid’s consumer-facing efforts across web and native mobile platforms
• Drive execution from concept to launch; iterate quickly based on feedback and learnings
• Partner deeply with design, research and data science to deeply understand consumers and their pain points

• 8+ years of experience, ideally with a significant fraction in a consumer-facing product management role
• Has successfully launched 0-to-1 products or major features
• Thrives in ambiguity. Generates clarity that enables the broader team across engineering, design and marketing to execute
• Strong product sense and taste. Can balance craft, attention-to-detail and quantitative outcomes
• Adept at crystallizing consumer needs, motivations, and pain points into a coherent roadmap and product vision
• Excellent communicator in written and verbal settings with cross-functional partners
• [Nice to Have] Experience building anti-fraud or ML-driven products

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at [email protected].

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