Staff Product Manager - Fraud

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

Fraud continues to be one of the biggest challenges in financial services. Plaid’s Fraud team is building the largest network of trusted identities in the U.S., helping customers stop fraud before it starts. Our mission is to help financial institutions and fintechs onboard good users with confidence while keeping bad actors out of the financial system.

As the Product Manager for Identity Verification (IDV) and Monitor (AML), you will lead two core products in Plaid’s fraud and compliance platform. IDV helps customers verify user identities quickly and accurately at onboarding, while Monitor provides continuous AML screening and transaction monitoring. Together, these products help Plaid customers prevent fraud and financial crime at scale through a single, integrated platform for KYC, AML, and fraud prevention.

• Define and drive the vision, strategy, and roadmap for Plaid’s Identity Verification (IDV) and Monitor (AML) products. Align cross-functional teams around how these products strengthen Plaid’s fraud and compliance platform.
• Translate strategy into actionable product plans. Partner with engineering and design to deliver scalable, high-quality systems that balance user experience, fraud prevention accuracy, and regulatory needs.
• Engage directly with customers and partners to understand emerging fraud patterns, compliance requirements, and market opportunities.
• Support go-to-market efforts by joining customer calls, demoing products, and helping resolve integration or fraud-related issues.
• Collaborate with engineering, data science, legal, and compliance to ensure progress, clarity, and accountability across dependencies.
• Track key metrics for verification success rates, fraud detection accuracy, and customer adoption. Use data and customer feedback to guide iteration and prioritization.

• 6+ years of product management experience in fraud, risk, security, or identity
• Strong technical foundation with a degree in Computer Science or a related field
• Experience building or integrating fraud detection, risk scoring, or IDV/AML systems
• Ability to write clear product requirements and communicate technical concepts to a range of audiences
• Comfortable working closely with engineering, data, and go-to-market teams to deliver measurable impact
• [Nice to Have] Experience with data science or ML-driven systems, including model inputs and outputs
• [Nice to have] Entrepreneurial or founder experience with a bias toward ownership and experimentation

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at [email protected].

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