Director, Commercial Product Solutions, B2B Payments

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Visa Commercial Solutions (VCS) team is a world-class commercial organization experiencing tremendous growth as we expand into new payment flows and continue to grow our core solutions. Our team brings business-to-business (B2B) payment solutions and associated services to clients worldwide who deploy our solutions to serve the needs of small businesses up thru multinational corporates and governments.  We work closely with Issuers, Buyers, Suppliers, FinTechs, and other ecosystem players to deliver these services.

This Director, Commercial Product Solutions is responsible for modernizing our B2B payments capabilities by leading the product development and delivery of our new flagship VCS Hub – B2B Payables experience. The Director works closely with stakeholders to translate business needs into actionable development and lead the execution. This role requires a results-driven professional who excels at managing complex B2B projects and delivering impactful B2B solutions.

The ideal candidate is an experienced B2B professional who understands both business and technical aspects of B2B payments, technology architecture and systems, development and delivery methods, and has a track record of delivering business results exceeding client expectations. The candidate must be creative and hands-on, have a bias towards action and inspire others, including:

• Leading a team of business product owners, driving high team performance, including staff development

• Collaborating with engineering to modernize and scale our platform, improving operational efficiency

• Managing roadmaps and prioritization designed to deliver maximum business and customer value

• Fostering strong collaboration across product management, engineering, design, marketing, regions, client management, customer support, and other departments to ensure alignment

• Building and delivering effective communications to senior management and stakeholders

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications:
• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• MBA and 10+ years of B2B product management experience in financial services
• Proven success in product development and technology delivery for B2B payment products and solutions
• Expertise in Accounts Payables / Accounts Receivable and end-to-end buyer/supplier payment product development
• Track record of creating and delivering new product capabilities from concept to market leadership
• Skilled in product vision development, roadmap management, and feature prioritization aligned with business goals
• Strong presentation and storytelling skills, with experience building executive-level presentations to influence stakeholders
• Proficient in data-driven decision making using qualitative and quantitative analysis
• Experienced leader of cross-functional teams within a matrix organization
• Technically adept, able to understand and communicate complex technical concepts, facilitate discussions, and collaborate with technology teams (tools such as Jira)
• Exemplary commitment to Visa’s Leadership Principles and strong reputation as a people leader who cultivates community
• Self-motivated and highly comfortable with ambiguity, uncertainty, iterative and continuous change, with maturity to influence across organizations and drive efficiencies
• Mindset to fully understand and quickly overcome commercial, technical, industry, and internal challenges to succeed
• Natural collaborator with excellent communication skills and executive presence to build strong relationships across functions, navigating a complex matrix organization
• Ability to constructively challenge the status quo, aim higher, and act as an agent of change
• Comfortable working in a global role with global hours, coordinating with business and technology partners in US, India, and Poland
• Travel as required
• Experience in AI product development desired
• Familiarity with card, ACH, and other financial/payment rails desired

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 186,800 to 271,100 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.