Product Manager, Product Platform

Kin is redesigning insurance to be smarter, faster, and centered on the customer. We use intelligent pricing, offer seamless bundling, and make every step (from purchasing, servicing to claims) simple and friction-free, especially in the places traditional insurers often ignore.

We empower people to protect what matters most, starting with their homes and expanding to all they value, in a world where climate risks, rising costs, and outdated systems leave too many behind. Our approach has fostered amazing growth, attracted marquee investors, and earned us accolades, including being named to:

• Built In Chicago's Best Places to Work, Midsize Companies (2021-2025).

• Forbes' America's Best Startup Employers (2021- 2024, Ranked #37 in 2024).

• Inc. 5000 Fastest-Growing Private Companies.

• Forbes’ Fintech 50.

Simply put, our people are what make us great – we need forward-thinking, inspired game-changers like you to join us in our mission.

About the Role

We are looking for a Product Manager to join Kin’s Growth team and take on one of the most critical challenges in scaling our business: making our workflows and processes simpler, faster, and more adaptable for building new and managing current insurance products. As we expand into more states and new lines of business, the complexity of our insurance platform grows exponentially—spanning regulatory requirements, compliance workflows, underwriting rules, and policy administration. In this role, you’ll be at the center of untangling that complexity by designing tools and systems that empower teams across Kin to operate with speed and precision, without heavy engineering dependencies. Your work will directly enable us to scale our product offerings with confidence, ensuring that compliance, risk management, and operational excellence stay seamlessly in lockstep with our growth.

This is a highly leveraged role: the solutions you build won’t just make individual processes more efficient, they’ll create a foundation that allows Kin to multiply its impact across states, products, and customer segments. You’ll work cross-functionally with legal, compliance, operations, design, and engineering to identify friction points, design intuitive self-service solutions, and implement scalable processes that accelerate our expansion. Success in this role means reducing bottlenecks, unlocking growth capacity, and helping Kin deliver new products to more customers faster — without sacrificing the rigor required in a regulated industry. If you thrive on solving hard problems with simple, elegant solutions and want to sit at the center of driving Kin’s next wave of growth, this role is for you.

What You'll Do

This role blends short-term execution with long-term strategic impact. You’ll tackle immediate needs while laying the foundation for scalable growth across Kin’s products and states. Here’s what that looks like:

Own and improve our document platform (initial focus):

• Develop and deliver a self-service solution that empowers legal, compliance, and operations teams to manage documents without heavy engineering lift

• Ship quickly, learn from feedback, and iterate — while maintaining the precision regulators require

• Balance building for long-term efficiency with supporting day-to-day business needs

Manage business-as-usual workflows:

• Ensure timely delivery of forms and filings for new product launches and updates across dozens of products and states

• Triage and prioritize incoming requests to protect engineering capacity for platform and process improvements

Expand into broader scaling challenges:

• Identify opportunities to simplify and automate complex workflows across underwriting, compliance, and product development

• Build tools and processes that allow Kin to scale to new lines of business and manage our existing ecosystem of products

Day-to-day product leadership:

• Partner with engineering to size, plan, and execute projects

• Write clear user stories and requirements that connect tactical work to big-picture goals

• Use data and user insights to identify problems, measure impact, and refine solutions

• Facilitate cross-functional decision-making across Insurance, Legal, and Compliance teams

Be both strategic and scrappy:

• Roll up your sleeves on the grunt work when needed, but always keep an eye on the bigger picture

• Connect your team’s daily work to Kin’s mission of making insurance simpler, smarter, and more scalable

What We're Looking For

Must-Haves:

• 4+ years of product management experience shipping products from 0→1, ideally in startup or rapid-growth environments

• Experience in regulated industries (preferably insurance) where precision is non-negotiable

• Detail-oriented with strategic altitude - can dive deep without losing sight of the bigger picture

• Platform/tooling experience - building internal tools that enable other teams to move faster

• Documented strategic thinking - creates product briefs, strategy docs, and roadmaps naturally

• MVP mindset and iterative delivery approach, consistently evaluates and gains buy-in on intelligent trade-offs

• Data-driven decision making with BI tools and basic SQL proficiency

• Ruthless prioritization - turns incomplete or ambiguous inputs into concrete action plans

• Cross-functional partnership with specialized teams (legal, compliance, risk)

• Agile product development experience with clear user story writing

• Strong communication skills - can motivate and influence without authority

• Positive, collaborative mindset that values healthy conflict and stays cool under pressure

• Strong project management and organizational skills

Nice-to-Haves:

• Systems thinking and platform architecture mindset

• Technical fluency with PDF generation, template systems, APIs

• Leverage AI day-to-day to prototype solutions, drive decision-making, and amplify productivity

• Design tools (Figma) or wireframing skills

• Business rules engines or workflow automation experience

Oh, and don’t worry, we’ve got you covered!

We offer a comprehensive benefits program, allowing you to choose the benefits that are best for you and your family including: Medical, Dental, Vision, Life Insurance and Disability Insurance options, Employee Assistance Program, as well as elective voluntary benefits such as accident insurance, hospital indemnity, critical illness, legal assistance and pet insurance. Kinfolk become eligible for benefits on the first day of the month following their start date.

In addition to these benefits, we also are excited to offer the following:

• Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level.

• 401K with company match of up to 4% of eligible earnings

• Flexible PTO for exempt employees (employees typically take 15-20 days annually), along with 8 company-observed holidays

• A paid parental leave program that provides 100% salary continuation of up to 14 weeks for birthing parents and 8 weeks for non birthing parents

• Continuing education and professional development opportunities

For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI.

For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above.

State locations and specifics are subject to change as our hiring requirements shift.

About Kin

Kin is the only pure-play, direct-to-consumer digital insurer focused on the growing home insurance market. We make policies convenient and affordable through a technology platform that delivers a seamless user experience, customized options for coverage, and fast, high-quality claims service. Kin is a fully licensed carrier that offers coverage through its reciprocal exchanges which are owned by its policyholders. To learn more, visit www.kin.com.

EEOC Statement

Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.