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Travel Center General Manager - job 1 of 5

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.

The Retail General Manager will also be:

  • Ensuring that customer expectations are met
  • Conducting meetings with subordinate employees
  • Maintaining effective vendor relationships

As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.

Additional responsibilities for the Retail General Manager include:

  • Driving sales
  • Managing team members
  • Tracking inventory
  • Providing customer service
  • Performing P&L analysis

Pay Rates Starting between: $54,300.00 - $80,750.00 / year

Qualifications

As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.

 

Additional requirements of the Retail General Manager include:

  • Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
  • Previous management proficiency in high volume retail with P&L accountability
  • Ability to create and maintain a customer focused culture

Additional Information

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay
Pilot Company Glassdoor Company Review
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Pilot Company DE&I Review
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CEO of Pilot Company
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Adam Wright
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Average salary estimate

$67525 / YEARLY (est.)
min
max
$54300K
$80750K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Customer-Centric
Mission Driven
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Growth & Learning
Transparent & Candid
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Child Care stipend
Paternity Leave
WFH Reimbursements
Flex-Friendly
Dental Insurance
Vision Insurance
Life insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Military leave

Provide senior-level administrative support within the Autonomous Vehicle organization, coordinating complex schedules, travel, events, and projects for multiple executives at NVIDIA.

We are a growth company focused on innovative solutions across our retail, energy and logistics operations. Our vast network of more than 750 retail and fueling locations provides travelers with convenient stops that offer an incredible variety...

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Full-time, onsite
DATE POSTED
September 20, 2025
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