Manager, Events

Where Conviviality is at work.  

North American Distillers (NADL) is where we manufacture our award-winning American Whiskeys such as Jefferson’s, Rabbit Hole, TX Whiskey, Skrewball, and Smooth Ambler.  NADL is part of Pernod Ricard, a global premium spirits and wine company. We’re the team behind leading brands such as ABSOLUT® Vodka, Jameson® Irish Whiskey, Malibu®, Kahlúa® Liqueur, and The Glenlivet® Scotch whiskey, as well as many more superior wines and exquisite champagnes! 

Working at NADL is all about igniting conviviality in all that we do. Derived from the French word, convivialité…it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard.  

Guided by our 4 core values: (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business! 

The salary range for this role, based in Texas, is $82,880.00 to $103,600.00. The range will vary if outside of this location. Base salaries are determined during our interview process, by assessing a candidate’s experience, skills against internal peers and against the scope and responsibilities of the position.

TX Whiskey Ranch & Pernod Ricard are seeking qualified candidates for the position of Events Manager.  This person will report directly to the company’s Brand Home Director and will play a key role in the company by offering the highest level of customer care & experiences to all our guests, clients & internal teams.

Job Responsibilities:

• Responsible for managing TX’s best-in-class internal & external events & experiences from initial booking to execution and settlement.
• Recruit, hire & train a balanced part-time events team to assist in event coverage and ensure consistent high levels of customer satisfaction through customer care, product & company knowledge.
• Develops annual event budgets & manages those approved plans to ensure growth and increased revenue.
• Analyze & keep detailed reporting of financial performance of events, event recaps to drive informed future planning, and assist in the overall revenue growth and brand home success.
• P&L analyzation to manage labor costs, facility upgrades & maintenance and ensure brand home profitability.
• Manage the scheduling, payroll & training of all event staff – including events team, setup crew, housekeeping, security, etc.
• Manager of the full calendar & booking system to ensure that all key stakeholders have detailed information, that contracts are issued and secured properly, and that communication flows smoothly.
• Ability to plan, organize & execute events for 1500+ guests with ease & confidence.
• Work cross functionally with Marketing, Sales & Operations teams to ensure experiences highlight positively the brand and align with long-term strategy.
• Assist in creating marketing plans & paid media campaigns that are consistent with brand and brand home goals to drive increased guest count, spend per guest & brand loyalty conversion.
• Identify and execute experiences that attract & elevate visitor engagement, data collection, per guest spending, and moments of conviviality.
• Establish and maintain positive relationships with local vendors, clients, community & city officials, and tourism boards to ensure that Whiskey Ranch remains a top destination for guests.
• Work all TX branded experiences as ‘Manager on Duty’ as needed including help with guest check-in, tour check-in, retail sales & client relations.
• Oversee the creation of a new VIP Membership Program and all the planning, marketing & logistics needed to make that initiative a success.
• Represents TX and Pernod Ricard in a positive manner that reflects company service standards, responsible hosting & best in class hospitality.

Qualifications:

• Bachelor’s degree is strongly preferred.
• 5+ years of Hospitality/Events experience required.
• Strong level of organization, time management & strategic event planning skills required.
• High level of customer service experience.
• Effective in problem solving.
• Excellent verbal and written communication.
• Advanced computer & MS Office Suite skills.
• Ability to work nights, weekends and holidays as needed.

Personal Attributes:

• High degree of integrity, accuracy, attention to detail, reliability, and commitment to consistently meeting deadlines.
• Excitement for working in a fast paced, entrepreneurial environment with high levels of ambiguity and change.
• Self-starter, team-player and relationship-builder.

When you join North American Distillers, you are part of the Pernod Ricard family. You’ll experience a workplace that is rich in heritage, driven by our iconic brands and a long-standing commitment to sustainability, safety, and giving back to the people and communities where we work. We know that happiness at work starts with that feeling of belonging you get from an inclusive culture where being uniquely you is celebrated. Our values are lived, they drive our behaviors, and it’s what brings our culture to life. 

Our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. We offer employees great benefits and perks to toast to a life filled with support. Check out PRUSABenefits.com for details. 

NADL is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training, and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms.

NADL is committed to the full inclusion of all qualified individuals. As part of this commitment, Pernod Ricard USA will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. To request reasonable accommodation during the application process, contact us at PR_NA_TalentAcquisition@pernod-ricard.com.

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