Principal Product Designer - Remote

PayNearMe develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to accept, disburse and manage payments. Our modern and reliable platform lowers the total cost of payments by increasing acceptance rates, driving self-service and simplifying exceptions. We future-proof our clients’ payments roadmap by including all payment types and channels through a single contract and integration.

With PayNearMe, businesses can transform the outdated systems holding them back from achieving progress.

PayNearMe has over 200 employees, raised a $45M Series D round in June 2023, and processes billions in payments annually. Headquartered in Silicon Valley, our team is distributed across the U.S. Join us in solving our clients’ biggest payment challenges.

This is a senior individual contributor role for a designer who excels in strategic problem solving, product design execution, and cross-functional influence. You’ll take ownership of high-priority initiatives, partnering closely with product managers, engineers, and business stakeholders to create intuitive, scalable user experiences that align with both client needs and business goals. You’ll serve as a thought partner to the CPO and senior product leadership, helping shape how design influences product strategy

You’ll be instrumental in shaping how AI shows up in our product, and how it enhances our internal design and development practices. Your work will influence the client journey across all touchpoints, with a particular focus on systems thinking, user trust, and simplicity in complex workflows.

Key Responsibilities

• Lead the design of end-to-end product experiences across our payments platform, with a focus on high-leverage, high-complexity areas.
• Partner with cross-functional stakeholders to deeply understand client needs, business context, and technical constraints.
• Develop and refine user flows, wireframes, working wireframes, and high-fidelity designs, using modern tools and rapidly iterating with stakeholders.
• Leverage AI and generative tools to explore interaction models and increase design velocity, bringing creative thinking to how AI is embedded in our product.
• Conduct lightweight research and validation, either independently or in partnership with product teams, to ground your decisions in user evidence.
• Define, contribute to, and evolve our design system and standards, ensuring visual and interaction consistency across surfaces while championing best practices in UX, accessibility, and usability.
• Present design strategy and execution clearly to executive stakeholders and cross-functional partners, driving alignment and action.
• Working with ProductOps, define and evolve the design intake and collaboration processes that ensure timely, high-quality design involvement across the product development lifecycle.
• Act as a mentor and coach to other designers and cross-functional peers, modeling high-quality thinking, craft, and collaboration

• 10+ years of experience designing digital products with increasing scope and complexity, ideally in B2B or fintech environments.
• Demonstrated ability to lead strategic initiatives and influence product direction in cross-functional settings.
• Deep expertise in UX/CX and interaction design, coupled with a sharp visual design sensibility.
• Strong systems thinker who can abstract complexity and design intuitive solutions across multiple surfaces and user types.
• AI fluency: familiarity with current design tools, and a clear POV on how AI can enhance product UX/CX and workflow.
• Familiarity with front-end frameworks and design system integration processes.
• Experience working independently and navigating ambiguity; able to align cross-functional teams without relying on hierarchy or formal authority.
• Clear, persuasive communication skills for articulating design rationale and engaging stakeholders across disciplines and levels.

Nice to Have

• Background in payments, compliance-heavy industries, or enterprise SaaS.
• Experience working on extensible platforms or configurable enterprise products.

Benefits

• Base salary per year (paid semi-monthly)
• Fast- paced and professional work culture
• Stock options with standard startup vesting - 1 year cliff; 4 years total
• $50 monthly communication expense stipend to go towards your phone/internet bill
• $250 stipend to enhance your WFH setup
• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
• Premium medical benefits including vision and dental (100% coverage for employees)
• Company-sponsored life and disability insurance
• Paid parental bonding leave
• Paid sick leave, jury duty, bereavement
• 401k plan
• Flexible Time Off (our team members typically take off ~3-4 weeks per year)
• Volunteer Time Off
• 13 scheduled holidays

Salary Range: $200,000-235,000

PayNearMe strives to create a workplace where all employees thrive. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders.

We’re in this together to do the right thing. We deliver real results we are proud of while remaining respectful, transparent, and flexible.

PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply.

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Candidate information will be treated in accordance with our job applicant privacy notice found at: https://home.paynearme.com/ccpa-privacy-notice-jobs-employees/

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