NLP Engineer

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. 

Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands — including Bosch, Nestlé, Stance, TUMI, and Panasonic — rely on the company’s e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics. With last year's revenue exceeding $1 Billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

As an NLP Engineer, you will support Pattern's Data Science and Engineering teams in developing cost-effective and practical solutions for processing and deriving insights from e-commerce data including text and images. You will work on the entire lifecycle, from designing custom datasets to deploying production-ready models, and benchmarking competing solutions.

This is a full-time role based in Lehi, Utah.

• Innovate: Design and create datasets and machine learning models that solve real-world problems.
• Deploy:  Deploy machine learning solutions in the cloud, securely and cost effectively. 
• Optimize and Scale: Implement scalable data pipelines, optimize models for performance and accuracy, and ensure they are production-ready. 
• Learn and Lead: Stay ahead of the curve by engaging with the latest developments in machine learning and AI. Take part in code reviews, share knowledge, and lead by example to maintain high-quality engineering practices. 
• Monitor: Maintain deployed models to ensure they continue delivering value.
• Report and Communicate: Report your progress and findings clearly with your manager.

• Bachelor's/Master's/PhD degree in Computer Science, Machine Learning, Data Science, or a related field. 
• Strong foundation in natural language processing (NLP).
• Ability to explain why you chose a given solution over another.
• Familiarity with methods of training and fine-tuning models for NLP.
• Experience with AWS and remote development is a plus.
• Experience with SEO and e-commerce is a plus. 
• Excellent problem-solving and analytical skills.
• Ability to work independently and meet deadlines.
• Ability to navigate loosely defined projects and prioritize effectively in fast-paced environments.
• Enjoy owning problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done.

• You follow through with all assignments in a timely manner.
• You give 100% to all tasks and projects you are given.
• You actively comment and participate in group collaborations.
• You will take full ownership of your projects and follow through to completion.
• You proactively identify areas of opportunity and work cross functionally to execute on them.

• Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
• Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
• Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
• Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

• Initial phone interview with Pattern’s talent acquisition team.
• Behavioral interview with the team.
• Case study with a leader.
• Career timeline interview with a leader.
• Executive review.
• Offer.

• Be prepared to talk about professional accomplishments with specific data to quantify examples.
• Be ready to talk about how you can add value and be the best addition to the team.
• Focus on mentioning how you would make a difference at Pattern.
• Be prepared to talk about any side projects related to data and analytics.

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:

- Unlimited PTO

- Paid Holidays

- Onsite Fitness Center

- Company Paid Life Insurance

- Casual Dress Code

- Competitive Pay

- Health, Vision, and Dental Insurance

- 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred. 

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.