Communications Specialist

Overview

Implements Partnership HealthPlan of California (PHC) communications strategies throughimpactful member engagement, digital engagement, media relations, legislative affairs,community relations, branding, and communications with PHC stakeholders.

Responsibilities

• Leads the implementation of communications, public affairs, and community relations programs in PHC’s Northern and Southern regions.
• Oversees the implementation of PHC’s brand.
• Oversees the development of PHC outreach campaigns including content development, design, proofreading, procurement, and printing.
• Manages the development of PHC’s digital engagement efforts including: external and internal websites, member portal, social media, and more.
• Supports PHC programs and initiatives by developing material to inform and educate community partnerships.
• Develops and maintains media plans, strategies, and relationships to increase public awareness of PHC programs.
• Develops and maintains reports to assess and analyze effectiveness of community relations efforts.
• Proactively coordinates with PHC departments to ensure efficient implementation of communication strategies.
• Prepares presentations for community outreach to community agencies, natural partners, and governmental entities.
• Provides company-wide direction regarding PHC Communications policies
• Ensures compliance with all state and CMS (Center for Medicare and Medicaid Services) outreach, marketing, and sales regulations.
• Other duties as assigned.

Qualifications

Education and Experience

Bachelor’s degree in a relevant field (communications, journalism,business, English, etc.); master’s degree preferred; two to three (2-3)years of experience that would provide the required knowledge andabilities, preferably including HMO, Medi-Cal, Medicaid, and/orMedicare experience.

Special Skills, Licenses and Certifications

Strong writing, editing, and design/layout skills; working knowledge ofcomputers, as well as business- and design-related software;understanding of design and production of marketing materials;knowledge of principles and practices of health care service delivery,managed care, health care systems, and medical administration;appropriate outreach techniques to diverse community based social andethnic groups and effective communication; existing relationships withcommunity-based and Partnership-associated organizations; familiaritywith California Medi-Cal program and/or Medicare program preferred.

Performance Based Competencies

Ability to work under limited supervision and exercise independentjudgment.

Work Environment And Physical Demands

Ability to Valid California driver’s license and proof of currentautomobile insurance compliant with PHC policy are required tooperate a vehicle and travel for company business. More than 15% ofwork time is spent in front of a computer monitor; when required, mustbe able to move, lift, or carry objects of varying size, weighing up to 35lbs.; Little travel may be required.

All HealthPlan employees are expected to:

•  Provide the highest possible level of service to clients;
•  Promote teamwork and cooperative effort among employees;
• Maintain safe practices; and
• Abide by the HealthPlan’s policies and procedures, as they may from time to time be updated

HIRING RANGE:

$77,430.47 - $96,788.08

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.