Fast Facts

Paragon Cyber Solutions is seeking an IT Support Consultant based in the Tampa Bay area to provide on-site and remote IT services, including endpoint setup and Microsoft 365 administration.

Responsibilities: Key responsibilities include performing on-site maintenance for PCs, configuring new corporate laptops, providing remote administration support for Microsoft 365 and Google Workspace, troubleshooting endpoint issues, and documenting work performed.

Skills: Required skills include hands-on experience with Windows endpoints, Microsoft 365 administration, Google Workspace administration, and the ability to work independently without daily supervision.

Qualifications: Preferred qualifications include experience supporting testing centers, familiarity with cybersecurity, and experience with government contractors or regulated clients.

Location: Tampa, Florida, United States

Compensation: Not provided by employer. Typical compensation ranges for this position are between $35 - $70 per hour.

Paragon Cyber Solutions is an award-winning, woman-owned small business providing cybersecurity, CMMC, and IT services to federal and commercial clients. We support mission-critical programs across the DoD and civilian agencies and operate with a lean, execution-focused model. This role is a local contract opportunity for an experienced IT professional who can provide both hands-on and remote systems support.

ROLE OVERVIEW

The IT Support Consultant will provide on-demand IT services including endpoint setup, tenant administration, and on-site technical support at our test center. The contractor will manage their own schedule while responding to tasks and service requests within agreed upon timeframes.

KEY RESPONSIBILITIES (CONTRACT SCOPE)

• Perform on-site updates and maintenance for PCs at Paragon’s test center and corporate office (as required)

• Configure and deploy new corporate laptops (imaging, security, user setup)

• Provide remote administration support for Microsoft 365 / Entra ID tenant

• Execute administrative support and updates for Google Workspace tenant

• Troubleshoot endpoint, access, and account issues

• Implement security best practices as directed

• Document work performed and provide clear handoff notes

• Additional duties as agreed upon

REQUIRED QUALIFICATIONS

• Proven experience providing IT support in small to mid-size environments

• Hands-on experience with Windows endpoints and laptop deployment

• Experience administering Microsoft 365 and identity environments

• Experience with Google Workspace administration

• Ability to work independently and manage tasks without daily supervision

• Must be local to the Tampa Bay area and available for on-site work as needed

PREFERRED QUALIFICATIONS

• Experience supporting testing centers or secure environments

• Familiarity with cybersecurity or compliance-driven organizations

• Experience supporting government contractors or regulated clients

ENGAGEMENT NOTES (IMPORTANT)

• This is a 1099 independent contractor role

• Work is assigned on a task or project basis

• Contractor determines work schedule and methods

• No guarantee of ongoing work or employment

• This role does not include employee benefits