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Associate Director of Clinical Operations

Oshi Health is a mission-driven digital clinic reinventing GI care with an integrated, virtual care model that combines APPs, RDs, and behavioral health providers. The Associate Director of Clinical Operations will support and scale clinical operations across remote teams, drive strategic initiatives, improve workflows and metrics, and develop clinical leaders to deliver high-quality, patient-centered digestive health care.

Skills

  • Proven clinical operations management experience in virtual healthcare or telehealth settings
  • 3–5+ years of direct people management, including performance coaching and disciplinary experience
  • Strong analytical skills to evaluate metrics, workflows, and operational performance
  • Excellent communication and interpersonal skills for managing up, down, and across teams
  • Ability to lead interdisciplinary clinical teams and drive alignment across disciplines
  • Change management and process improvement experience

Responsibilities

  • Oversee day-to-day clinical operations for three virtual clinical teams (APPs, RDs, BHPs) ensuring quality and efficiency
  • Directly supervise Clinical Senior Managers and align team performance with organizational goals
  • Act as liaison between clinical leadership and frontline staff to drive operational excellence and manage performance
  • Partner with Senior Director of Clinical Operations on strategic initiatives to enhance service delivery and patient outcomes
  • Resolve clinical and employee relations issues, advising managers on coaching, disciplinary processes, and change management in collaboration with People Operations
  • Collaborate cross-functionally (Practice Ops, People Ops, Quality) to implement operational improvements and organizational changes
  • Analyze and optimize clinical workflows for standardization, scalability, and innovation in the virtual care model
  • Support professional development pathways and performance evaluation frameworks for multidisciplinary clinical staff

Education

  • Bachelor’s degree required
  • Advanced degree in healthcare administration, public health, or clinical discipline preferred

Benefits

  • Competitive compensation plus meaningful equity
  • Employer-sponsored medical, dental, and vision plans
  • Access to a Life Concierge service
  • Unlimited paid time off and 13 paid company holidays
  • Tailored professional development opportunities
  • Virtual-first culture with remote-first team events and recognition programs
  • Inclusive DEIB programming and supportive company values
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$132500 / YEARLY (est.)
min
max
$125000K
$140000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Oshi Health is the first virtual-first GI clinic. We have redesigned GI care from the ground up around three key principles: telehealth-first, patient-centered and value-based. We provide convenient access to an integrated, GI-specialized care team

1 jobs
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BADGES
Badge Rapid Growth
CULTURE VALUES
Mission Driven
Customer-Centric
Transparent & Candid
Open Door Policy
Inclusive & Diverse
Rapid Growth
Diversity of Opinions
Rise from Within
Flat Organization
Growth & Learning
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Unlimited Vacation
Paid Sick Days
Paid Time-Off
Paid Holidays
WFH Reimbursements
Fully Distributed
Flex-Friendly
Company Retreats
Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Mixe-Ability Accomodations
Bias Training
Equity
Social Gatherings
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$125,000/yr - $140,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 29, 2025
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