Business Analyst (OPA 2)

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Salary range: $5,325.00 - $8,148.00 per month, or $63,900.00 to $97,776.00 per year.

Opportunity is knocking! Apply today! Business Analyst (OPA 2)

The Oregon Medical Board (OMB) is looking for an exceptional candidate to serve as a Business Analyst to support the agency technology systems modernization project. The person in this position must be a self-starter with excellent organizational, planning and project management skills, able to work independently, setting and achieving work goals, while keeping supervisor appropriately informed. The duties of the position require flexibility and the ability to properly prioritize work to meet competing deadlines. The successful candidate must have a strong background in systems modernization, subject matter expert collaboration, documentation, and quality assurance.

The Business Analyst will bridge the gap between the Oregon Medical Board's business operations and technology solutions by analyzing, documenting, and translating complex medical licensing and regulatory requirements into clear technical specifications. This position serves as the key liaison between subject matter experts and the technical team, ensuring that system development accurately reflects statutory requirements, administrative rules, and business processes. The Business Analyst gathers and documents detailed requirements, creates process flow diagrams, develops test plans, validates system functionality, and facilitates communication across teams to ensure successful implementation of the agency's modernization initiatives. By thoroughly understanding both the regulatory landscape and technical capabilities, this position enables the development of intuitive, compliant, and efficient systems that support the agency's mission of protecting public health through effective medical professional licensing and oversight while improving service delivery to healthcare professionals and the public.

This announcement is for a full time, limited duration position, with some flexibility in work schedule and hybrid working. The user engagement duties of this position require that a significant portion of the work be performed onsite. Our office is on the waterfront in beautiful downtown Portland, overlooking the Willamette River, with a great view of Mt. Hood. Employees have access to a complimentary onsite fitness center and bike storage room. Numerous public transit options are within quick and easy access.

This position is represented by Service Employees International Union and is subject to a collective bargaining agreement.

The OMB understands the necessity of work-life balance and fosters a culture that supports it.  Community is a strong focus within the agency and ensures our staff feel included and supported in all aspects of their work.

The mission of the Oregon Medical Board (OMB) is to protect the health, safety, and wellbeing of Oregon citizens by regulating the practice of medicine in a manner that promotes access to quality care. The OMB licenses, regulates and investigates Oregon medical doctors, doctors of osteopathic medicine, podiatrists, physician associates and acupuncturists. Collectively, they are referred to as “licensees.” The Board licenses, monitors, disciplines and educates its licensees to assure their fitness and competence to serve the people of Oregon. For more information about the OMB, visit our website.

This recruitment will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur. Pay rate within the salary range will be determined by a pay equity review.

Benefits of working for the State of Oregon and the Oregon Medical Board team (What’s in it for you):

• Rewarding work in a productive and collaborative environment, where your work makes a difference in the health of Oregonians.

• Work/life balance, 11 paid holidays a year, and generous leave including paid sick leave, vacation, and personal leave.

• A competitive benefits package that offers comprehensive medical, dental, and vision plans for the employee and their qualified family members at minimal out-of-pocket expense.

• Membership in our pension and retirement plans.

• Get There – Oregon’s easy-to use carpool matching tool and trip planner.

• Live, work and play in Portland, Oregon.

Here’s what you will do:

As the Business Analyst, you will be the key liaison between subject matter experts and the technical team, ensuring that system development accurately reflects regulatory requirements and business processes. Here are some of the things you will be doing:

Transform Healthcare Regulation Through Technology

• Lead digital transformation initiatives that modernize how Oregon protects public health through medical licensing and regulation

• Partner with experts across the agency to uncover insights and translate real-world challenges into innovative system solutions

• Bridge the gap between law and technology by converting complex legislative requirements and administrative rules into clear, actionable system specifications

Shape the Future of Medical Licensing

• Redesign critical processes that impact 25,000+ healthcare professionals and millions of Oregon patients

• Architect user-centered workflows that streamline operations while maintaining rigorous regulatory standards

• Craft compelling user stories that guide development teams in building intuitive, powerful systems

Drive Excellence Through Quality Assurance

• Design comprehensive testing strategies that ensure flawless system performance in high-stakes regulatory environments

• Champion quality by validating that every solution meets both user needs and compliance requirements

• Lead collaborative testing efforts with subject matter experts to guarantee seamless system functionality

Empower Users and Enable Success

• Create engaging training experiences that help staff and external users master new technologies

• Provide expert guidance during critical system launches, ensuring smooth transitions and user confidence

• Develop clear, accessible documentation that empowers users to leverage system capabilities fully

• Serve as the go-to resource for system optimization and continuous improvement

Make a Meaningful Impact

• Contribute directly to Oregon's mission of protecting public health through effective medical oversight

• Collaborate with diverse individuals from subject matter experts to technology teams

• Take ownership of projects that enhance service delivery to both medical professionals and the public they serve

What we are looking for:

MINIMUM QUALIFICATIONS

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and two years professional-level evaluative, analytical and planning work.
 

OR;
 

Any combination of experience and education equivalent to five years of experience that typically supports the knowledge and skills for the classification, i.e. professional level evaluative, analytical and planning work.  

Candidates who are the most competitive will possess the following skills, background, and areas of expertise: (Desired Attributes)

Professional certification from one or more of the following. Please indicate certification achieved and certification date:

• International Institute of Business Analysis (IIBA) certification. Please specify which IIBA certification you have achieved.

• Project Management Institute (PMI) Professional in Business Analysis

• International Qualifications Board for Business Analysis (IQBBA)

Preference will be given to candidates with extensive knowledge of and experience with:

• Business Analysis Body of Knowledge (BABOK)

• Large-scale system modernization projects, particularly legacy system replacements and licensing or case management systems

• Translating legislative/regulatory requirements into clear technical specifications

• Creating user stories, acceptance criteria, and comprehensive test plans

• Collaborating with non-technical subject matter experts to gather and validate requirements

• Facilitating meetings with diverse stakeholders (technical and non-technical)

• Gap analysis between current and future state systems

• Process improvement and workflow optimization in complex regulatory environments

• Government administrative processes and rulemaking procedures

• Requirements documentation tools (Visio, Lucidchart, or similar process mapping tools)

• Technical documentation and user manual creation

• Data validation and quality assurance methodologies

• User acceptance testing coordination and execution

• Training development and delivery for end users

• Managing multiple competing priorities and deadlines under pressure

Please ensure that you clearly demonstrate in your application materials that you meet the qualifications listed, possess the desired attributes, and that you follow all instructions carefully. Errors or omissions may impact your rating or result in you not being considered for the job.

ADDITIONAL REQUIRED MATERIALS:

You must attach to your online application the following:

1) Current resume

2) Cover letter (2-page limit)

Please attach these documents in the “Resume/CV” section of the application.

HOW TO APPLY:

• External Applicants Click on the “Apply” button and submit your application. Click this link to see the External Candidate job aid, and view this video for additional information.

• Please visit the State of Oregon job opportunities webpage to submit your application for the position, which includes your current cover letter and resume.

  • Internal Applicants (current State of Oregon employees): Apply through your employee Workday account.  See “What you need to know to get the job” page. At the time of application, please attach your current cover letter and resume.

  • Get Noticed! Help your application rise to the top! Your candidate profile, cover letter and resume are the perfect place to display your interest in the position and highlight the skills and experience you will bring, making you the best candidate for the position. If requested, please be sure to attach your cover letter and resume.

  • Please note: the use of outside resources such as Artificial Intelligence software during application, applicant skill assessments, examinations, and/or interviews is prohibited. Unauthorized use of outside resources during the hiring process will result in disqualification. For applicant help and information, visit www.oregon.gov/jobs.

  • If you need an accommodation in the application or hiring process, please contact Jessica.Bates@omb.oregon.gov or 971-673-2697.

  • Only candidates who meet the qualifications and have work experience most closely meeting what we’re looking for will be moved forward in the selection process.

  • Applicant submissions will be screened for consistency of information and reviewed for communication at a professional level with attention to detail, proper grammar, spelling and punctuation.

  • Transcripts and Certifications must be from an accredited institution and will be required at time of interview.

  • All application materials must be received by the closing date and time posted on this announcement. Click here to find “What you need to know to get the job”.

  • Work experience is based on a 40-hour work week. (Example: 20 hours a week for one year would equal six-months of work experience.)

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

AFTER YOU APPLY:

• Log in to your Workday account before the job announcement closes to see if you have any pending tasks or actions, and make sure to complete those tasks or actions before the job announcement closes. These can be found under the “My Applications” section.

• Be sure to check both your email and Workday account for updates regarding this recruitment.

VETERANS’ PREFERENCE

Oregon state government provides qualifying veterans and disabled veterans with preference in employment in accordance with ORS 408.225, 408.230, and 408.235.  If you are eligible and requesting veterans' preference, you may receive an additional questionnaire in your Workday account after you submit your application. In order to receive Veterans’ Preference, you must complete the questionnaire in your Workday account, preferably before the application deadline but no later than date of interview. In order to ensure your privacy, we are asking that you complete the Veterans’ Questionnaire and attach your qualifying military documents at that time. This questionnaire will be sent to your Workday account after you submit your application.

• Please be sure to monitor your Workday account frequently, as all communication regarding application status will be sent to your Workday account. You may be asked to submit additional information after the initial application.

• For questions about documentation, please contact the Oregon Department of Veterans’ Affairs at 1-800-692-9666.

CRIMINAL BACKGROUND CHECK

Employment is contingent upon the outcome of a state and national criminal record check which will include fingerprints. Your fingerprints will be used to check the criminal history records of the FBI. Any history of criminal activity will be reviewed and could result in the withdrawal of the offer or termination of employment. You have the opportunity to complete or challenge the accuracy of the information contained in the FBI identification record. The procedure for obtaining a change, correction, or updating an FBI identification record are set forth in Title 28, CFR, 16.34. You can find additional information on the FBI website at https://www.fbi.gov/about-us/cjis/background-checks.

Additional information:

• Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes. If you have questions about the job announcement, or need an alternate format to apply, please contact Jessica Bates at Jessica.Bates@omb.oregon.gov or 971-673-2697.

• Please visit the Oregon Job Opportunities Webpage for more helpful information regarding the application process, Workday tips and resources, job opportunities across the State, and more!

• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Please review the Classification and Compensation page for more details, or you may visit our website for information on Pay Equity.

• NOTE: This position requires that you maintain a valid state driver's license, and pass a check of your driving record. Additionally, this position requires that you obtain and maintain CJIS (Criminal Justice Information Services) clearance.

• The Oregon Medical Board does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.

• Note that hires that are new to Oregon State government will typically start at the lower end of the salary range, based on relevant education, experience and evaluation of other employees performing similar work to maintain pay equity.

Helpful Links & Resources

How to Set Job Alerts | Workday Applicant FAQ | What You Need to Know to Get the Job

Candidates from diverse backgrounds are encouraged to apply.  The Oregon Medical Board is an equal opportunity, affirmative action employer, committed to equity and workplace diversity. The OMB values hiring a workforce representative of the communities we serve, understanding that a diverse workforce revitalizes our state. We value diversity and foster a positive and welcoming environment where all employees can thrive.