Benefits Eligibility Investigator (Investigator 2) - Multiple Positions Available!

Initial Posting Date:

08/08/2025

Application Deadline:

08/17/2025

Agency:

Employment Department

Salary Range:

$4,409 - $6,736

Position Type:

Employee

Position Title:

Benefits Eligibility Investigator (Investigator 2) - Multiple Positions Available!

Job Description:

In Paid Leave Oregon, we are focused on designing a program where people with diverse backgrounds and experiences have full access to paid leave benefits when they need them the most. Our goal is to provide service using a trauma-informed and person-centered approach for an excellent customer experience. Our mission and vision is to support a workforce that is representative of the people we serve including people from a different race, gender, gender identity, ability, culture, geographic location, and justice system involvement.

At the Oregon Employment Department, we actively support a workforce that is representative of the people we serve including people from various races, genders, abilities, cultures, language skills, geographic locations, and justice system involvement. We value your life experiences and encourage everyone to apply with your transferable skills and qualifications from your work, school, and volunteer experiences. Please let us know if you need a reasonable accommodation.

WHAT YOU WILL DO:

The purpose of this position is to investigate individual cases of suspected fraud within Paid Leave Oregon. Investigators will initiate and apply administrative actions where facts require such actions. Individuals in this position will write misrepresentation and overpayment decisions and advise Paid Leave Oregon staff and managers on practices and procedures to detect and prevent fraud. Investigators will assist with coordinating activities that include investigating and resolving fraudulent activities detected within the Paid Leave program.

For a complete review of the position and responsibilities, please click here.

WHAT WE ARE LOOKING FOR:

Required Minimum Qualifications

Two years of recent (within the last five years) investigative experience which included gathering facts, collecting evidence, examining records, and conducting interviews to verify or disprove claims of suspected law violations.; OR

Two years of adjudicating experience identifying issues; conducting investigations; documenting pertinent facts; applying laws, administrative rules, regulations, and policies; and writing administrative decisions.

College-level courses in law enforcement, criminal justice, law, accounting, auditing, or a closely-related field may be substituted on a year-for-year basis for up to one year of the required experience.

Desired Attributes

• Commitment to valuing diversity and promoting inclusion.
• Experience reviewing rules, policies, processes, identifying errors and missing information and the ability to communicate findings clearly and concisely.
• Ability to manage workload in an environment where multiple projects are moving at the same time, while maintaining individual tasks and exercising sound judgment in making recommendations and decisions.     
• Critical thinking skills—Experience using sound judgment, resources, policies, laws and rules to make confident decisions.
• Experience advising others about the effect and implications of laws and policies. 
• Excellent oral and written communication skills for a broad range of people at different levels of technicality and formality.
• Experience conducting investigations and gathering relevant information to make a sound decision backed by rule and law.                                                                                                       

WHAT’S IN IT FOR YOU:

• A workplace that balances productivity with enjoyment and encourages learning and mentoring.
• Rewarding work in a dynamic and creative environment with colleagues who are passionate about public service.
• Work/life balance, 11 paid holidays a year, and a competitive benefits package.
• Public Service Loan Forgiveness opportunity!
• Get There - Oregon’s easy-to-use carpool matching tool and trip planner.

HOW TO APPLY:

• Required: Attach a resume and cover letter. Your cover letter must not exceed two (2) pages. Please make sure your cover letter clearly addresses the desired attributes and minimum qualifications you have under the “What We Are Looking For” section above. Please upload your documents in the “Resume/Cover Letter” section of the application. In addition to your related work experience and education, we will use the desired attributes and required minimum qualifications to determine who to interview.
• External Applicants: Click on the “Apply” link above to fill out the online application and submit by the posted closing date. Please use your preferred name on application materials.
• Current State of Oregon employees (this includes temporary employees): Apply through your employee Workday account. Please ensure the work history in your applicant profile is up-to-date and reflects your current position.
• Important: Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application.
• The job posting closes at 11:59 PM (PDT/PST) on the close date. Immediately after you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans’ preference. These questions are necessary to complete the application process.

ADDITIONAL INFORMATION:

• This position is represented by the Service Employees International Union (SEIU).  
• This recruitment may be used to fill current and future Permanent, Limited Duration, Job Rotation and Temporary vacancies as they occur.
• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Please review the Classification and Compensation page for more details.
• Salary Determination: The information in your Workday profile will be used to complete an equal pay assessment to determine salary placement upon hire.
• Veterans: Eligible veterans who meet the qualifications will be given veterans' preference. For more information, please visit Veterans Resources.
• United States Employment Eligibility: The Oregon Employment Department does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards. The Oregon Employment Department is an E-Verify employer. If you are the successful candidate you must present your I-9 acceptable documents (See page 2) for employment verification.

IN-STATE HYBRID REMOTE WORK INFORMATION:

Candidates may be approved for hybrid remote work. Hybrid remote work suitability is evaluated based upon business needs at the time of hire. Hybrid remote work approval can be revoked at any time. Candidates are expected to:

• Reside within (or be willing to relocate to) Oregon, or one of its bordering states within a reasonable commuting distance (e.g. Vancouver, Washington) within 30 days from date of hire.
• Be able to report to the office location listed in the job posting, as necessary.
• Demonstrate access to a broadband internet connection that meets or exceeds the minimum acceptable requirements; Click Here to view the minimum acceptable requirements. OED IT Services will provide the necessary hardware to employees who are approved for remote work.
• Have a private workspace.
• Maintain good standing (i.e. no performance or attendance issues).

CRIMINAL RECORDS CHECK:
The Employment Department is committed to being a leader in providing its employees with fair and equal employment opportunities and recognizes that as a best practice in equity and inclusion, criminal background check policies shall be job related and consistent with business necessity. For positions with authorized access to FBI Criminal Justice Information Services (CJIS) information, a separate criminal records check is conducted by the Oregon State Police. If you would like further information on how each criminal records check is conducted, please read our Criminal Record Check Policy or contact us at the number below with any questions. Note: To verify identification, the successful candidate will be subject to a criminal background check which may require a fingerprint-based background check as a condition of employment.  

CONTACT INFORMATION & HELPFUL LINKS:

If you have questions about the position or need an alternate format to apply, please contact us at 503-947-1289; humanresources@employ.oregon.gov. Please be sure to include the job requisition ID number.

Guidance our hiring managers use: Equity and Inclusion Recruitment​ Questions and Gender Identity and Expression Procedure!
 

Reasonable Accommodations | Veterans Resources | How to Set Job Alerts | Workday Applicant FAQ

Interview Scoring Criteria used during recruitment | What You Need to Know to Get the Job

Come for a job. | Stay for a career. | Make a difference... for a lifetime!

The Oregon Employment Department is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity. At the Oregon Employment Department, we foster fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training.