Product Manager, ChatGPT Growth - job 1 of 2

About the Team

We’re the team behind ChatGPT, a rapidly evolving AI assistant used weekly by hundreds of millions of people to learn, create, and solve problems. ChatGPT plays a significant role in ensuring that AI benefits all of humanity. And we’re just getting started. We’re focused on making the product even more capable, intuitive, and helpful in people’s daily lives.

About the Role

We’re looking for an experienced product manager to lead retention efforts on the ChatGPT Growth team. Your mission will be to help more people unlock meaningful value from ChatGPT – whether they’re brand new or returning after time away – by designing intuitive early experiences and thoughtful systems that support ongoing, purposeful use.

This is a high-impact role with the opportunity to shape how people around the world get daily value from AI.

In this role, you will:

• Own the end-to-end product experience for new user onboarding, engagement, and reengagement

• Use data, experimentation, and user research to identify high-leverage opportunities to deepen long-term retention

• Partner with engineering, design, and data science to design and ship features that help users quickly find value

• Explore and test new ways to encourage returning usage that aligns with user goals

• Define and build product systems that support multiple ChatGPT use cases

You might thrive in this role if you:

• Have 6+ years of product management experience, with a strong track record of improving user engagement or retention

• Are highly analytical and fluent in experimentation

• Have strong product sense and enjoy designing experiences that are intuitive and empowering

• Have worked on onboarding flows, engagement systems, or growth product infrastructure used across teams

• Are excited to shape a product area from 0→ 1 for a global and diverse user base

• Excel at working cross-functionally and collaborating with design, engineering, data science, and go-to-market teams

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.