Director of Supply Chain Systems

About the Team

The Finance Platform & Technology team at OpenAI builds and scales the future-proof systems and data architecture that power our core financial operations. We enable business agility, compliance, and operational excellence across quote-to-cash, procure-to-pay, inventory, and asset management for both B2B and B2C. Our focus is on modernizing workflows through strategic integrations, scalable automation, and seamless data flows—empowering smarter decisions, reliable reporting, and sustainable growth as OpenAI evolves.

About the Role

We are seeking a Director of Supply Chain Systems to lead the design, implementation, and ongoing management of our global supply chain technology landscape. This leader will own the strategy and execution for core supply chain systems, ensuring they scale to support OpenAI’s growing business operations while integrating seamlessly with Finance, Procurement, and People systems.

This is a hands-on leadership role that requires deep expertise in ERP and supply chain platforms (Oracle Fusion Supply Chain is a must), strong architecture experience across complex supply chain system landscapes, and the ability to partner closely with Product, Engineering, Finance, and Supply Chain leadership to enable efficient, auditable, and AI-enabled processes.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Strategy & Leadership

  • Define the long-term vision and roadmap for supply chain systems based on business needs and strategic direction, ensuring scalability, compliance, and extensibility to support scale and growth.

  • Drive stakeholder management and cross-functional partnerships with Finance, Procurement, Engineering, and other teams to align business priorities with systems strategy.

  • Identify and manage system integrators and external partners to implement the roadmap while building internal capabilities.

  • Build, manage, and mentor a high-performing team of systems managers, engineers, contractors, and solution architects; provide guidance, career development, and coaching.

• Systems Ownership

  • Own end-to-end design and delivery for procurement, supply and demand planning, manufacturing, logistics, inventory, order management, and product lifecycle systems.

  • Partner with Finance, Procurement, People, and Engineering teams to create trustworthy, auditable, single-source-of-truth datasets for supply chain operations.

  • Drive integrations with upstream and downstream systems (Workday, ERP, Anaplan, Zip, Databricks).

• Operational Excellence

  • Ensure systems and processes are designed to support security, data governance, and regulatory requirements.

  • Establish frameworks for change management, testing, and controls, enabling smooth releases and business continuity.

  • Partner with business stakeholders to translate requirements into scalable, automated, and AI-enabled solutions.

You might thrive in this role if you have:

• 12+ years of experience in supply chain systems, with at least 5 years in a leadership role.

• Proven success leading large-scale ERP or supply chain transformations (Oracle Fusion Supply Chain or SAP experience is a plus).

• Strong domain expertise across supply chain planning, supply and demand planning, order management, procurement, PLM, and manufacturing.

• Experience working in fast-growing, global companies with complex supply chain needs.

• Strong background in system integration, data architecture, and analytics.

• Familiarity with compliance and scale and growth requirements.

• Track record of building and mentoring high-performing teams.

Nice to Have

• Prior experience with Databricks, Anaplan, or Workato/OIC integration platforms.

• Exposure to agentic AI and automation in supply chain workflows.

• Experience working with contract manufacturers on integrations.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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