Pro Services Engineer for an MSP
💡 Do you get excited about designing and delivering M365 and server solutions that transform how businesses work?
🚀 Are you ready to lead technical projects—like migrations, integrations, and business continuity—that truly make an impact?
🤝 Do you thrive on mentoring teammates while setting the bar for technical excellence in a fast-growing MSP?
ONE 2 ONE is one of the region’s growing IT companies. Our mission is simple: to educate, empower, and serve our customers while delivering a true 5-Star IT experience. We don’t just fix IT problems, we take a proactive, business-oriented approach that keeps our clients ahead of the curve.
We are seeking a highly motivated Pro Services Engineer to join our technical team. In this role, you’ll be at the forefront of onboarding new clients, designing M365 and server solutions, and leading technical projects that make a lasting impact. You’ll drive initiatives like migrations, integrations, and business continuity planning, while also playing a key role in mentoring fellow technicians and setting the standard for technical excellence.
What You’ll Do
- Lead server and business continuity projects from design to implementation.
- Partner with sales teams as a technical expert to scope solutions for clients.
- Define and maintain technical standards for servers and continuity systems.
- Assess, plan, and design solutions for Office 365/M365 and related core technologies.
- Recommend and execute system upgrades and repairs across client environments.
- Mentor and train technicians, helping elevate the entire team.
Ready to turn complex IT challenges into simple, powerful solutions? Apply now to join ONE 2 ONE Inc. and make a real difference!
*To be considered for this role, please take this short 10-minute survey! ONE 2 ONE Inc. - Pro Services Engineer
- Associate or bachelor’s degree in IT or equivalent experience.
- 5+ years in a professional technical role, ideally with MSP experience.
- Microsoft 365 Cloud Solutions (AD, Cloud Identities, Intune, Hello for Business, Defender for Endpoint, Exchange, Azure AD).
- Windows Server, SAN, VMware, Hyper-V, Active Directory, Exchange (On-Prem & Office 365), file server migrations, Azure AD integrations, Azure Intune & Endpoint Manager, and hybrid Azure/AD deployments.
- Business continuity tools (VEEAM, Datto preferred).
- Bonus: Networking (Ubiquiti, SonicWALL) and desktop imaging knowledge.
- Relevant certifications such as A+, Net+, MCP, MCSA, Microsoft 365 are highly valued.
- Solution-focused and motivated, with a strong client-service mindset.
- Excellent communicator able to explain technical concepts to non-technical audiences (including executives).
- Self-starter with the ability to prioritize and plan complex projects in a fast-moving environment.
- A critical thinker and problem-solver with a collaborative, team-first attitude.
- Shape the Future: Make an impact with a growing company that values your input and initiative.
- Competitive Compensation: Salary Range is $85,000 - $100,000, reflecting the value of your expertise
- Collaborative Culture: Join a supportive team that celebrates wins together.
- Performance-Based Rewards: Enjoy competitive bonus program designed to recognize and reward your achievements.
- Comprehensive Benefits: Health, dental, vision, PTO, 401k, and more to support your well-being and future.
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ONE2ONE provides IT consultation, technology projects, managed IT services and support to Central Pennsylvania and beyond. The company was established in 2001 and is headquartered out of Lancaster, PA.
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