Operations Coordinator, Apprenticeships (TEMP)

Why Northwest Lineman College?

Northwest Lineman College is an award-winning institution, providing educational services for the power industry. NLC has been setting an exceptional standard of training for pre-apprentice, apprentice, and journey-level linework since 1993. We are an employer that brings innovation and vision and genuinely cares about the happiness of our people. Our work is fast-paced, fun, and challenging – always hiring for drive, determination, and grit. We are passionate about training because we change lives and improve safety and highly value our customers, pushing ourselves to excellence and making work fun.

Position Overview

The individual that fills this temporary Operations Coordinator Apprenticeships role will be responsible for coordinating and managing various aspects of supporting Quanta and Non-Quanta customers through the successful advancement from an apprentice to a journeyman lineman. This position will interact with internal and external customers to provide customer service, enrollment support, and training scheduling.*FULL ON-SITE POSITION WORKING OUT OF NLC’s EDGEWATER, FL CAMPUS (MUST RESIDE WITHIN A 60-MILE RADIUS OF TRAINING LOCATION)*UP TO 10% TRAVEL MAY BE REQUIRED WITH THIS ROLE*12-MONTH TEMPORARY ROLE/ DUE TO THE NATURE OF THIS POSITION, DOES NOT QUALIFY FOR COMPANY BENEFITS

In this position you will have the opportunity to:

• Establish and nurture customer relationships within the assigned regions or demographics by ensuring all enrollments are processed within specific timeframes and provide support through all Apprenticeship programs, OSHA, SafetyEx, etc. 
• Be accountable for set-up of company, apprentice, and test facilitator - including enrollments, grading exams, retakes, and academic records in applicable systems.
• Create sales orders, fulfill orders, and assist with onboarding.  
• Provide appropriate access to digital content providing training and facilitating certificate and transcript requests.
• Develop and maintain training schedules for each campus, training center and off-site location.
• Be responsible for the creation and upkeep of catalogs, terms, program versions, and registration tracks in Student Information System.
• Complete data entry and updates across various departments and technology platforms.
• Additional administrative duties may be required based on specific location/ region.

Required Education & Experience

• High School Diploma or GED
• 2 years relevant experience in customer service and administrative duties

Technical Requirements/ Core Competencies

• Planning and Scheduling
• Hospitality or Event Planning
• Student Information Systems or similar program experience
• Tech Savvy – the ability to learn and become proficient in new software
• Proficient Microsoft Office Suite (Outlook, Word, and Excel)
• Supreme customer service skills
• High level of communication

Salary

$26.75 - $27.00 per hour, DOE

How to Apply?

Visit lineman.edu/careers or click the apply button. All inquiries and submissions will be kept strictly confidential.

Application Deadline