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Senior Manager, Site Reliability Engineering (SRE) - Hybrid - Seattle image - Rise Careers
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Senior Manager, Site Reliability Engineering (SRE) - Hybrid - Seattle

Job Description

We’re looking for a strategic and hands-on Senior Manager of Site Reliability Engineering to lead our SRE team in delivering resilient, scalable, and high-performing systems. This role is central to our mission of operational excellence and customer satisfaction. You’ll guide a team of talented engineers, champion automation, and collaborate across disciplines to ensure our infrastructure supports business growth and innovation. 

 

A day in the life...

  • Lead & Inspire 
    Build and mentor a high-performing SRE team. Foster a culture of ownership, innovation, and continuous learning. 

  • Drive Reliability 
    Ensure the availability and performance of critical services through proactive monitoring, incident response, and root cause analysis. 

  • Automate Everything 
    Reduce manual toil by implementing automation across deployment, recovery, and scaling processes. 

  • Monitor & Observe 
    Define and execute observability strategies using New Relic, Splunk, and other tools to detect and resolve issues before they impact users. 

  • Collaborate & Align 
    Partner with engineering, product, and operations teams to align reliability goals with business priorities. 

  • Plan for Scale 
    Lead capacity planning and performance tuning for services running on AWS EKS and other cloud-native platforms. 

  • Measure & Improve 
    Establish and track SLOs, SLAs, and error budgets. Continuously refine processes to improve system reliability and team efficiency. 

 

You own this if you have...

  • Experience 
    5+ years in SRE, DevOps, or infrastructure engineering, with 2+ years in a leadership role. 

  • Technical Depth 
    Expertise in cloud platforms (especially AWS), container orchestration (Kubernetes, EKS), and CI/CD pipelines. 

  • Programming Skills 
    Proficiency in Python, Go, or Java. 

  • Tool Mastery 
    Hands-on experience with New Relic, Splunk, Kubernetes 

  • Problem Solver 
    Strong analytical skills and a passion for root cause analysis and continuous improvement. 

  • Communicator 
    Clear, concise, and collaborative communicator who thrives in cross-functional environments. 

  • Education 
    Bachelor’s degree in Computer Science, Engineering, or equivalent experience. 

  •  Bonus Points

Experience with large-scale distributed systems. 

Familiarity with ITIL or similar incident management frameworks. 

Cloud certifications (e.g., AWS Solutions Architect, Google Cloud

Professional Engineer). 

#LI-EB1

 

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

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Average salary estimate

$200000 / YEARLY (est.)
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$160000K
$240000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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10 jobs
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Casual Dress Code
Startup Mindset
Emails over Meetings
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Mixe-Ability Accomodations
Performance Bonus
Fully Distributed
Family Medical Leave
Child Care stipend
Onsite Child Care
Vision Insurance
Dental Insurance
Life insurance
Disability Insurance
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 23, 2025
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